Recreation Coordinator II - Aquatics

City of Greeley • Greeley, CO

8d

About The Position

The Recreation Coordinator II – Aquatics is part of the City of Greeley’s Recreation Division and coordinates safe, effective, high-quality aquatics programs and facility operations at indoor and outdoor pools and splash pads. The role supervises seasonal and part-time staff and oversees lifeguard staffing, scheduling, training, certification compliance, and performance. It also coordinates swim lessons, special events, and facility user groups while monitoring safety, maintenance, customer service, budgets, and program outcomes. The coordinator works with City departments, vendors, and community partners to provide inclusive, responsive, and financially responsible aquatics services.

The position involves a mix of administrative work and active recreation operations in indoor and outdoor settings. It may require occasional local travel within the County and coverage as a lifeguard, pool manager, swim instructor, or event lead. The role interacts frequently with participants, families, coaches, officials, volunteers, vendors, community partners, and City staff.

Requirements

• Bachelor’s degree in recreation, aquatics, parks and recreation management, education, public administration, or a closely related field, or an acceptable combination of related education, experience, certifications, and licenses.
• Two years of progressively responsible experience in aquatics or recreation operations, or an acceptable combination of related qualifications.
• One year of experience in a lead or supervisory capacity, or an acceptable combination of related qualifications.
• Valid driver’s license; the listed minimum requirements also specify a two-year clean driving record as required by City policy.
• Current Lifeguarding certification, including Deep Water, with CPR/AED for Professional Rescuers and First Aid at hire.
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification within six months of hire.
• American Red Cross Lifeguard Instructor certification at hire.
• Knowledge of employee supervision, team leadership, organizational effectiveness, and operations management.
• Skill in recruiting, training, supervising, evaluating, motivating, and coaching employees.
• Knowledge of aquatics programming, lifeguarding, water safety, emergency response, pool operations, and applicable health and safety standards.
• Knowledge of staff scheduling, training, performance management, and customer service practices.
• Ability to plan, prioritize, and manage multiple concurrent operations in a fast-paced environment and maintain operational continuity during staffing shortages.
• Ability to interpret and implement policies, procedures, and safety regulations; exercise independent judgment; remain calm under pressure; and resolve operational or customer-service issues constructively.
• Ability to analyze staffing, retention, participation, revenue, and customer feedback data and use program, participation, and financial information to evaluate services and recommend improvements.
• Ability to communicate clearly and effectively with employees, participants, vendors, community partners, and City staff, and to establish effective working relationships.
• Ability to use Microsoft Office and learn recreation management, scheduling, and registration systems.
• Ability to develop employees, address performance concerns, build accountability and safety, and prepare accurate documentation and reports while maintaining confidential employee and incident records.
• Ability to work effectively with people of varied backgrounds, ages, abilities, and perspectives; solve problems, adapt to changing demands, and remain effective in stressful situations.
• Ability to meet the position’s physical requirements, including lifting up to 49 pounds and moving throughout recreation facilities and program areas.

Nice To Haves

• Water Safety Instructor certification.
• Lifeguard Instructor Trainer and/or Water Safety Instructor Trainer certification.
• Experience supervising seasonal, part-time, or volunteer staff in a public aquatics or recreation setting.
• Experience with municipal recreation software, scheduling systems, budget tracking, rentals, and facility operations.
• Experience coordinating programs for diverse ages, abilities, and community needs.
• Bilingual in English and Spanish.

Responsibilities

• Coordinate daily aquatics operations, including programming, facility use, staffing coverage, safety practices, cleanliness, and customer service.
• Recruit, hire, train, schedule, supervise, coach, and evaluate aquatics staff, addressing performance, attendance, conduct, and development needs in accordance with City policies.
• Plan and conduct staff meetings, in-service training, emergency drills, orientations, and facility walk-throughs; maintain staff certification and training records.
• Coordinate and deliver group and private swim lessons, lifeguard training, special events, parties, and other community aquatics programs.
• Provide direct operational coverage as needed, including serving as a lifeguard, pool manager, swim instructor, or event lead.
• Enforce pool rules, respond to incidents and emergencies, administer first aid within certification scope, complete required reports, and follow emergency action plans.
• Monitor pool chemical readings and operational records; coordinate repairs, equipment needs, cleanliness, and facility safety with pool technicians, maintenance, custodial staff, and vendors.
• Maintain productive relationships with internal departments, vendors, swim teams, instructors, renters, schools, and other community user groups.
• Assist with developing and monitoring program budgets; track revenues, expenditures, purchasing, inventory, rentals, and cost-recovery information.
• Maintain participation, scheduling, incident, maintenance, and financial records; prepare reports and use data, feedback, and industry trends to recommend improvements.
• Coordinate facility schedules, registrations, communications, and marketing content with City staff; respond professionally and with sound judgment to public inquiries, complaints, and service concerns.
• Participate in department meetings, training, and professional development and stay current on aquatics safety standards, industry practices, and applicable regulations.
• Organize and delegate assignments; motivate and coach employees, evaluate performance, set goals, provide constructive feedback, resolve conflicts and complaints, and ensure accountability and safety compliance.
• Analyze information and processes, develop more effective or efficient processes, and establish and work toward business and financial objectives.
• Perform other duties as assigned.

Benefits

• Benefits eligible; the posting refers applicants to the City’s benefits guide for details.
• The City describes a comprehensive total rewards program that supports employee development and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level