Recreation Assistant - Community Recreation

Commander, Navy Installations Command • Naval Air Station/JRB Fort Worth, TX

1d

About The Position

The Recreation Assistant supports the Morale, Welfare, and Recreation (MWR) Community Recreation program by providing customer service and assisting with a wide range of recreation activities, resources, events, and facilities. The work may include special and command events, community events, trips and tours, rental equipment, resale tickets, recreational green space, bowling, Library, Liberty, grab-and-go services, movies, and outdoor recreation.

The position supports day-to-day program operations, customer registrations and payments, equipment rentals and inventories, workshops and leisure-skill activities, and event planning and delivery. It also assists with staff scheduling and training, outreach and partnerships, promotion of MWR services, program records and reports, and facility or equipment maintenance follow-up. The role requires adherence to applicable sanitation requirements and support for the command’s equal employment opportunity principles.

Applicants must meet federal employment suitability and verification requirements. A valid state driver’s license is required to operate motor vehicles. C.A.R.E. training, Emergency First Responder or CPR/First Aid certification, and current Food Handler certification are required, or must be obtained within 90 days of placement. An associate’s degree is required if the applicant does not have the specified combination of general and specialized experience. The position is sensitive and requires an access National Agency Check investigation; a confidential financial disclosure report is also required upon entry and annually.

Requirements

• Combination of six months of general experience and six months of specialized experience related to customer service and/or recreation activity-based functions.
• Ability to organize, plan, and administer special events and entertainment activities.
• Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
• Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
• Knowledge of the Navy MWR mission and the scope and suitability of Community Recreation activities for different individuals, groups, ages, and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and research recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures, and print production.
• C.A.R.E. training, Emergency First Responder or CPR/First Aid certification, and current Food Handler certification, or ability to obtain them within 90 days of placement.
• Valid state driver’s license to operate motor vehicles.
• Meet federal employment suitability requirements, complete a favorable background investigation, and pass employment verification.
• Complete the required Personal Identity Verification process and provide two forms of identification from Form I-9; REAL ID or passport access documentation is required for access to government facilities as of May 7, 2025.
• Participate in direct deposit and provide a Social Security card.
• Register for Selective Service or be exempt if applicable.
• An associate’s degree is required if the applicant does not possess the specified six months of general and six months of specialized experience.
• Submit an occupational questionnaire and a resume that supports and validates the answers; resumes must provide the requested employment details and identify duties, responsibilities, and hours worked.

Responsibilities

• Provide customer service, information, and support for Community Recreation programs and activities.
• Verify patron eligibility and provide information about activities and program offerings.
• Open and close facilities; order and restock supplies; and prepare snack bar menu items or prepackaged retail items.
• Collect fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer programs; ensure daily transaction accuracy and complete a Daily Activity Report at the end of each shift.
• Assist customers with Internet registrations, initial log-ins, and event registrations.
• Check recreation equipment and resources in and out, collect applicable rental fees, inventory items, inspect returned items, report loss or damage, and ensure forms and reservation procedures are completed and followed.
• Maintain inventory controls and equipment accountability for program resources, retail goods, supplies, and other items with cash value.
• Assist with traditional and non-traditional workshops, clinics, events, and day or weekend trips involving leisure and recreation skills.
• Assist with day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
• Perform administrative work using computer programs to track inventories, patron usage and comments, and program standards metrics.
• Assist with recruitment, training, and scheduling of Community Recreation staff.
• Support the planning, coordination, publicity, marketing, and execution of MWR programs and special events; schedule entertainment and promotions and update electronic and multimedia support tools as needed.
• Promote MWR facilities and events through on-base outreach and promote online MWR Library Program e-reading resources.
• Develop working partnerships with on-base and off-base organizations and conduct community outreach to develop contacts.
• Assist in creating professional proposals, executing agreements, and following up on them.
• Research and provide information and referrals about recreation opportunities for individuals and families on and off base.
• Follow NAVMED P-5010 sanitation requirements.
• Initiate and follow up on maintenance trouble calls to resolve equipment and facility issues.
• Support setup and breakdown for Community Recreation events.
• Perform other duties assigned that pertain to the position.
• Actively support the command’s equal employment opportunity principles and policies.

Benefits

• Comprehensive benefits package, including medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and a 401(k) savings plan.
• Annual and sick leave.
• Tuition reimbursement.
• Stability of Federal Civilian Service.
• Quality of Work Life Balance.
• Access to MWR programs, including golf courses, marinas, gyms and fitness centers, bowling centers, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree