Recreation Assistant (Community Recreation)

Commander, Navy Installations Command•Guam, GU

1d•Onsite

About The Position

This position is located at Tickets & Travel, Naval Base Guam. It supports Joint Region Marianas Quality of Life Programs by providing customer service and operational support for Community Recreation programs and activities. The role serves MWR customers by verifying eligibility to use recreation facilities and resources, explaining activities and program offerings, opening and closing facilities, restocking supplies, and preparing snack bar or prepackaged retail items. The Recreation Assistant handles daily sales transactions and completes a Daily Activity Report at the end of each shift. The position checks recreation equipment and resources in and out, collects applicable rental fees, conducts inventories and inspections, and maintains equipment accountability. It also assists with workshops, clinics, events, and event setup and breakdown; performs administrative work using computer software to track inventories, patron usage and comments, and program metrics; and performs other duties related to the position. The position may involve irregular hours, including early or late shifts, evenings, weekends, and holidays, as well as recall. Protective clothing and equipment must be worn when circumstances require. The employee must obtain and maintain a valid state driver's license within 90 days of placement to transport patrons off-base, and must complete CARE training and hold EFR or CPR/First Aid and current Food Handler certifications within 90 days of placement. Work may involve physical exertion, standing, walking, bending, lifting, and outdoor events or outings.

Requirements

Strong customer service skills.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and the scope of Community Recreation activities and their suitability for people with different ages, interests, and group needs.
Knowledge of recreation activity functions, procedures, and operations.
Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Obtain and maintain a valid state driver's license within 90 days of placement to transport patrons off-base.
Complete C.A.R.E. training and hold an Emergency First Responder or CPR/First Aid certification and a current Food Handler certification within 90 days of placement.
Satisfactorily complete required background and employment reference checks.
Work may require lifting items up to 40 pounds and occasionally heavier items, as well as sitting, walking, prolonged standing, and bending.
Work may require outdoor work at special events or while leading outdoor outings or group trips.

Responsibilities

Provide customer service, information, and support for Community Recreation programs and activities.
Verify patron eligibility for use of recreation facilities, resources, and equipment.
Provide information about activities and program offerings; open and close facilities; order and restock supplies; and prepare snack bar menu items or prepackaged retail items.
Ensure accuracy of daily sales transactions and complete a Daily Activity Report at the end of each shift.
Check Community Recreation equipment and resources in and out, collect applicable rental fees, inventory items, and inspect items upon return.
Conduct inventory, maintain inventory controls, and ensure accountability and proper maintenance of program equipment and resources.
Assist with traditional and non-traditional workshops, clinics, and events covering leisure and recreation skills such as camping, cycling, sailing, backpacking, canoeing, skiing, hiking, and watersports.
Perform administrative duties using software to track resource inventories, patron usage and comments, and program standards metrics.
Support setup and breakdown for Community Recreation events.
Perform other duties related to the position as assigned.