Recreation Assistant Community Recreation

Commander, Navy Installations Command • Honolulu, HI

17h • Onsite

About The Position

This position is assigned to the Non-Appropriated Fund (NAF) Community Programs Branch within Morale, Welfare, and Recreation Recreational Fleet and Family Readiness Support Services, Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii. The position supports the MWR Community Recreation program at Hickam Harbor by providing customer service and assisting with a variety of recreation programs, facilities, rentals, events, and administrative functions.

The Recreation Assistant helps patrons access programs and resources, processes sales and registrations, manages equipment and supplies, and assists with workshops, clinics, trips, and special events. The role also supports program outreach, marketing, partnerships, staff scheduling and training, and recordkeeping. Work takes place indoors and outdoors and may involve irregular hours, evenings, weekends, holidays, and recall.

Requirements

• Relevant education and training, such as an associate degree in recreation, marketing, or a closely related field, and/or two years of equivalent recreation work experience.
• Experience related to customer service and/or recreation activity-based functions.
• Ability to organize, plan, and administer special events and entertainment activities.
• Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
• Knowledge of the goals, principles, techniques, and procedures for organizing, planning, and conducting leisure-time activities.
• Knowledge of the Navy MWR mission and Community Recreation activities, including their suitability for different individuals, groups, ages, and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures, and print production.
• Valid state driver's license; must obtain license validation to transport patrons off base within 90 days of employment.
• Must obtain and maintain C.A.R.E. training and an Emergency First Responder or CPR/First Aid certification within 90 days of placement if not already held.
• Must hold a current Food Handler certification or obtain it within 90 days of employment.
• Must pass applicable records and background checks and successfully pass E-Verify employment verification.
• Must be able to work nights, weekends, and holidays.
• Must be able to lift moderately heavy items up to 40 pounds and occasionally lift heavier items.
• Must be able to work outside for events or lead outdoor outings and group trips as needed.
• Must maintain the privacy of official work information and demonstrate the highest level of ethical conduct.

Responsibilities

• Provide customer service, information, and support for Community Recreation programs and activities.
• Check patron eligibility; provide information about activities; open and close facilities; order and restock supplies; and prepare snack bar menu items or pre-packaged retail items.
• Collect fees for ticket sales, retail and rental items, classes, trips, and other programs using point-of-sale and computer systems; ensure daily sales are accurate and complete a Daily Activity Report at the end of each shift.
• Assist customers with Internet registrations, initial log-ins, and event registrations.
• Check recreation equipment and resources in and out, collect applicable rental fees, conduct inventories and return inspections, notify a supervisor or program lead of damage or loss, and ensure forms and procedures are followed.
• Maintain inventory controls and equipment accountability for program resources, retail goods, supplies, and other items with cash value.
• Assist with workshops, clinics, events, leisure-skills activities, and day and weekend recreation trips.
• Assist with day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
• Use computer software to track inventories, patron usage and comments, and program standards metrics.
• Assist with recruitment, training, and scheduling of Community Recreation staff.
• Support adherence to EEO principles and policies.
• Assist with planning, coordinating, publicizing, marketing, and executing MWR programs and special events; schedule entertainment and promotions; and update electronic and multimedia support tools as needed.
• Promote MWR facilities and events through on-base outreach and promote online MWR Library Program recreational e-reading resources.
• Develop working partnerships with on-base and off-base organizations and conduct community outreach to develop contacts.
• Assist in creating proposals, executing agreements, and following up on them.
• Research recreational opportunities and provide information and referrals for individuals and families on and off base.
• Follow NAVMED P-5010 sanitation requirements.
• Initiate and follow up on maintenance trouble calls to resolve equipment or facility issues.
• Support setup and breakdown for Community Recreation events.
• Perform other duties related to the position as assigned.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; eligibility depends on the position type and work schedule. Intermittent or flexible-scheduled employees are ineligible for benefits and paid time off. Specific benefits are available from the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed