Recreation Aide - CAC Front Desk Attendant

Town of Flower Mound•Flower Mound TX 75028, TX

16d

About The Position

The Recreation Aide performs duties related to operating the Community Activity Center front desk. The role includes greeting guests, registering participants, answering phones and questions, providing customer service, assisting with room and gym setups, stocking and cleaning, and enforcing Community Activity Center rules and regulations. The aide also supports other areas of the center, including special events, aquatic programs, and facility rentals or coverage. The position requires attendance at mandatory training and in-service meetings, communication with a supervisor about work-related activities, and compliance with Town personnel, safety, and divisional policies.

Requirements

Must be at least 16 years old.
American Red Cross CPR, First Aid, and AED certifications are required within the first 30 days of hire.
Must have excellent leadership, organizational, and oral and written communication skills.
Computer proficiency is required.
Must maintain an effective and pleasant working relationship with citizens, the general public, employees, and volunteers.
Must be able to work various hours, including evenings and weekends as required.
Must be able to talk, see, hear, read, and work in adverse environmental conditions.
Must be able to perform strenuous physical activities, including running, kneeling, bending, twisting, dragging, pushing, and pulling, and occasionally lift up to 50 pounds of recreational and athletic equipment.
Employees with access to protected health information must understand and know the HIPAA Privacy Rule as it relates to their job responsibilities.

Nice To Haves

High school diploma or General Equivalency Diploma (GED) preferred.

Responsibilities

Greet Community Activity Center guests and answer questions about the center and/or the Town of Flower Mound.
Answer phones and provide excellent customer service.
Register participants for classes.
Sell Community Activity Center memberships and programs, including handling credit card transactions, receiving cash, and counting correct change.
Provide tours of the Community Activity Center.
Check out gym and game equipment for guests.
Perform administrative tasks such as filing, organizing, and inventory.
Assist with room and gym setups, stocking, cleaning, and enforcing center rules and regulations.
Support other Community Activity Center areas by assisting with special events, aquatic programs, and facility rentals or coverage.
Attend mandatory training and in-service meetings.
Inform the supervisor of work-related activities.
Follow Town personnel, safety, and divisional policies.
Assist co-workers and other divisions as needed, and perform other duties as assigned.