Recovery Support Worker

Families in Transition•Manchester, NH

About The Position

Families in Transition is seeking a Recovery Support Worker for its transitional living program. The role provides direct support, oversight, and interventions for program participants, including recovery-based support, building supervision, safety checks, and assistance with maintaining a supportive community. The position also includes responding to participant needs and conflicts, helping manage crises, maintaining building and kitchen cleanliness, and completing assigned supply, office, and documentation tasks.

Requirements

  • High school diploma or equivalent.
  • Ability to work independently and as part of a team.
  • Good conflict resolution and crisis management skills.

Responsibilities

  • Oversee building activities and maintain a consistent staff presence for participants.
  • Check common areas, the surrounding property, and each floor to help ensure participant and property safety.
  • Complete rounds and supervision, including video camera observation as assigned.
  • Communicate pending issues and activities to incoming and outgoing staff using the communication log.
  • Interact professionally with participants and respond to their needs as appropriate.
  • Provide recovery-based support to residents as assigned.
  • Assist with conflict resolution and monitor compliance with program expectations.
  • Respond to and manage crises, which may involve collaboration with emergency personnel.
  • Direct outside agency and business communications, as well as volunteers, as appropriate.
  • Inspect rooms and common areas, encourage community building, and support participants in maintaining their program stay.
  • Perform light cleaning, janitorial duties, and general kitchen duties; oversee participant cleaning responsibilities indoors and outdoors.
  • Maintain building cleanliness.
  • Assist with kitchen tasks, including maintaining logs, serving and portioning food, stocking supplies, washing and sanitizing dishes, and keeping the kitchen clean.
  • Place daily food and kitchen supply orders and order building supplies as assigned.
  • Help organize program supplies, participant monitors, and resource boards.
  • Complete other office duties and data entry as assigned, including HMIS and Electronic Health Record documentation.

Benefits

  • Generous PTO policy
  • Nine paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employer-paid life and disability insurance
  • 403(b) plan
  • Employee assistance program (EAP)
  • Verizon wireless cell phone discount
  • Working Advantage/Tickets at Work benefit program
  • 30% employee discount at Outfitters Thrift Store
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