Recovery Support Supervisor

Gaudenzia, Inc.•Crownsville, MD

About The Position

The Recovery Support Supervisor assists with supervising and training recovery support professionals and helps ensure appropriate staffing coverage, accurate census records, and orderly daily program operations. The role supports clients in a residential behavioral health setting, including admissions, orientation, scheduled activities, transportation, and coordination of approved requests. The supervisor monitors client safety, whereabouts, room checks, medication-taking where appropriate, and drug-screening procedures, and communicates client medical needs to nursing staff. The position also oversees facility and vehicle safety, cleanliness, inspections, maintenance reporting, and required documentation. Additional duties may be assigned by the Program Director or designee. Gaudenzia’s mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorders, co-occurring mental health disorders, and related conditions, regardless of individual circumstances.

Requirements

High school diploma or GED.
Applicants with at least 60 college credits must have at least one year of experience in a residential behavioral health program setting; applicants with a high school diploma or GED must have at least three years of experience in residential behavioral health program settings.
Basic knowledge of substance use and mental health disorders.
Ability to read, write, and communicate effectively.
Ability to establish and maintain working relationships with staff, other agencies, and the public.
Ability to work successfully with people from various cultures and backgrounds.
Ability to work various shifts.
Basic computer skills, including use of Microsoft Outlook, Word, and Excel.

Nice To Haves

Valid driver’s license and clean three-year driving record preferred.

Responsibilities

Assist in supervising and training recovery support professionals.
Support development of daily schedules to ensure proper staff coverage across shifts.
Maintain an accurate daily census.
Maintain a driver's license and transport or escort clients to approved medical appointments or other business outside the facility in a coordinated and timely manner.
Screen clients’ personal belongings upon entry and screen and process new admissions and their belongings.
Deny access to unauthorized persons and monitor client movement into and out of the facility, including maintaining the client sign-out book.
Oversee coordination of chores, fresh air, and other in-house activities according to the program schedule.
Coordinate, conduct, and document client and room searches as directed by program leadership.
Facilitate approved client request slips, including phone calls and visitation.
Monitor clients taking medications where appropriate.
Conduct client orientation sessions and seminars and complete client activity sheets in the electronic health record system as directed.
Monitor and document hourly runs and client movement in the communication log; conduct room checks according to the program schedule.
Monitor urinalysis and drug screening and breathalyzers as directed.
Monitor daily program activities, meals, and medication line.
Communicate clients’ medical needs to the nursing supervisor and nursing staff.
Conduct weekly facility safety and security checks, fire drills, and maintain operational safety equipment, including extinguishers, smoke detectors, first aid kits, and Narcan availability.
Keep vehicles clean and complete weekly vehicle inspections.
Inspect sanitation procedures, pest control, storage of supplies and client belongings, and submit work orders for needed repairs to maintain facility cleanliness and safety.
Address property maintenance related to inclement weather, including shoveling, salting, and de-icing walkways and vehicles as directed.
Complete written reports and documentation, including electronic incident reports when needed.
Assist with therapeutic community activities as needed.
Interact effectively with clients and help them adjust to their specific problems.
Perform other duties assigned by the Program Director or designee.