Recovery Support Supervisor - Full Time

Gaudenzia•Philadelphia, PA

1d•Onsite

About The Position

The Recovery Support Supervisor assists with the supervision and training of recovery support professionals and helps coordinate staff coverage and daily operations in a residential behavioral health program. The role supports clients’ safety, daily routines, treatment activities, and access to approved services, while maintaining accurate records and communicating client needs to appropriate staff. The position also contributes to facility, vehicle, and program safety and cleanliness.

Requirements

High school diploma or GED.
For applicants with a minimum of 60 college credits, at least one year of experience in a residential behavioral health program setting.
For applicants with a high school diploma or GED, at least three years of experience in residential behavioral health program settings.
Ability to interact effectively with clients and help them adjust to their specific problems.
Basic knowledge of substance use and mental health disorders.
Ability to read, write, and communicate effectively.
Ability to establish and maintain working relationships with staff, other agencies, and the public.
Ability to work successfully with people from varied cultures and backgrounds.
Ability to work various shifts.
Basic computer skills, including use of Microsoft Outlook, Word, and Excel.

Nice To Haves

Valid driver's license and a clean three-year driving record preferred.

Responsibilities

Assist in supervising and training recovery support professionals.
Support daily scheduling to ensure proper staff coverage across shifts.
Maintain an accurate daily census.
Maintain a driver's license and transport or escort clients to medical appointments and other approved business outside the facility in a coordinated and timely manner.
Screen clients' personal belongings upon facility entry.
Prevent unauthorized persons from accessing the facility.
Monitor client movement into and out of the facility, account for client whereabouts, and maintain and monitor the sign-out book.
Coordinate chores, fresh air, and other in-house activities according to the program schedule.
Coordinate, conduct, and document random client and room searches as directed by the program director, designee, or supervisor.
Facilitate approved client request slips, including phone calls and visitation.
Monitor clients taking medications where appropriate.
Conduct client orientations and seminars and complete activity sheets in the electronic health record system as directed.
Screen and process new admissions and their belongings.
Monitor and document hourly runs and client movement in the communication log.
Conduct regular room checks to ensure clients are on the appropriate floors or in their rooms according to the program schedule.
Monitor urinalysis and drug screening, and breathalyzers, as directed.
Monitor daily program activities, meals, and medication lines.
Communicate clients' medical needs to the nursing supervisor and nursing staff.
Conduct weekly facility safety and security checks; conduct fire drills; and maintain operational safety equipment, including extinguishers, smoke detectors, first aid kits, and Narcan availability.
Keep vehicles clean and complete weekly vehicle inspections.
Maintain facility cleanliness and safety by inspecting sanitation procedures, pest control, and the storage of supplies and client belongings, and submitting work orders for needed repairs.
Address property maintenance during inclement weather, including shoveling, salting, and de-icing walkways and vehicles, as directed.
Complete required written reports and documentation, including electronic incident reports when needed.
Assist with therapeutic community activities as needed.
Perform other duties assigned by the Program Director or designee.