Recovery Support Supervisor
About The Position
The Recovery Support Supervisor oversees the daily operations of Recovery Support Specialists across ATS and CSS programs. The role provides direction, coaching, and operational support to staff while ensuring appropriate coverage, consistent implementation of program procedures, and adherence to safety standards. Working collaboratively with clinical staff and organizational leadership, the supervisor helps coordinate patient support services, contributes to individualized treatment planning, and promotes a structured, safe, recovery-focused environment. The supervisor also provides direct recovery support when needed to maintain continuity of care and effective team operations. The position requires sound judgment, effective communication, accountability, and commitment to patient-centered recovery services. The supervisor must coordinate competing priorities, support staff across multiple programs, and maintain professional standards in a dynamic treatment setting.
Requirements
- Demonstrated sound judgment, effective communication, and accountability.
- Commitment to patient-centered recovery services.
- Ability to coordinate competing priorities and support staff across multiple programs.
- Ability to maintain professional standards in a dynamic treatment setting.
Responsibilities
- Oversee onboarding for newly hired Recovery Support Specialists, ensuring designated Shift Leads complete required orientation, training, and employment documentation.
- Reinforce departmental policies, operational procedures, safety protocols, and role expectations through ongoing education, coaching, and guidance for Recovery Support Specialists and Shift Leads.
- Develop and maintain staff schedules as needed, coordinating assignments and coverage across ATS and CSS.
- Review incoming patient assignments and distribute Recovery Support Specialist responsibilities according to program needs, staff availability, and coverage requirements.
- Provide direction and ongoing support to Shift Leads as they manage daily operations, staffing concerns, and supervisory responsibilities.
- Coordinate responses to unscheduled absences, planned leave, and other staffing gaps to maintain required staffing levels across shifts.
- Monitor Recovery Support Specialist timekeeping, review timecard submissions, and ensure payroll information is submitted accurately and on time.
- Help facilitate daily gratitude, reflection, and wrap-up groups when additional support is required.
- Monitor the treatment environment for safety concerns, resource needs, and procedural compliance; ensure required safety documentation is completed accurately and promptly.
- Attend scheduled safety and infection prevention and control meetings and contribute to improvements in departmental practices.
- Collaborate with the treatment team to support patient needs, contribute to treatment plan development and implementation, and promote continuity of recovery services.
- Provide recovery-oriented assistance to patients when needed to support program operations and consistent service delivery.
- Perform other duties related to departmental operations and staff supervision as assigned by organizational leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
