Recovery Support Supervisor

Gaudenzia•Crownsville, MD

About The Position

The Recovery Support Supervisor assists with supervising and training recovery support professionals and helps coordinate staffing coverage and daily operations in a residential behavioral health program. The role supports clients in recovery from substance use and co-occurring mental health disorders through monitoring, orientation, transportation, facility activities, safety, and documentation. The position may involve working various shifts and carrying out other duties assigned by the Program Director or designee. The role requires a high school diploma or GED. Applicants with at least 60 college credits need a minimum of one year of experience in a residential behavioral health program setting; applicants with a high school diploma or GED must have at least three years of experience in such settings. A valid driver’s license and clean three-year driving record are preferred.

Requirements

High school diploma or GED.
For applicants with at least 60 college credits: at least one year of experience in a residential behavioral health program setting.
For applicants with a high school diploma or GED: at least three years of experience in residential behavioral health program settings.
Basic knowledge of substance use and mental health disorders.
Ability to read, write, and communicate effectively.
Ability to establish and maintain working relationships with staff, other agencies, and the public.
Ability to work successfully with people from various cultures and backgrounds.
Ability to work various shifts.
Basic computer skills, including Microsoft Outlook, Word, and Excel.

Nice To Haves

Valid driver’s license and a clean three-year driving record.

Responsibilities

Assist in supervising and training recovery support professionals.
Support development of daily schedules to ensure appropriate staff coverage across shifts.
Maintain an accurate daily census.
Transport and escort clients to medical appointments or other approved business outside the facility, coordinating this in a timely manner.
Screen clients’ personal belongings upon entry and screen and process new admissions and their belongings.
Deny facility access to unauthorized persons and monitor client movement, whereabouts, and sign-outs.
Coordinate chores, fresh air, and other in-house activities according to the program schedule.
Coordinate, conduct, and document client and room searches as directed by program leadership.
Facilitate approved client request slips, including phone calls and visits.
Monitor clients taking medication where appropriate.
Conduct client orientation sessions and seminars, and complete activity sheets in the electronic health record system as directed.
Monitor and document hourly runs and client movement in the communication log.
Conduct regular room checks according to the program schedule.
Monitor urinalysis and drug screening and breathalyzer testing as directed.
Monitor daily program activities, meals, and medication lines.
Communicate clients’ medical needs to the nursing supervisor and nursing staff.
Conduct weekly facility safety and security checks, conduct fire drills, and maintain operational safety equipment, including fire extinguishers, smoke detectors, first-aid kits, and Narcan availability.
Keep vehicles clean and complete weekly vehicle inspections.
Inspect sanitation procedures, pest control, and storage of supplies and client belongings; submit work orders for needed repairs.
Address property maintenance during inclement weather, including shoveling, salting, and de-icing walkways and vehicles as directed.
Complete required written reports and documentation, including electronic incident reports when needed.
Assist with therapeutic community activities as needed.
Interact effectively with clients and help them adjust to their specific problems.
Perform other duties as assigned by the Program Director or designee.