Recovery Support Specialist - CST

Hoyleton Youth and Family Services•Fairview Heights, IL
•$20 - $25

About The Position

Reporting to the Clinical Supervisor, the Recovery Support Specialist is part of the Behavioral Health Team and helps build rapport, share experiences, and strengthen engagement with children and adults experiencing complex mental health and social needs. The specialist provides information and support in a variety of settings, models successful self-recovery through personal experience, follows up with clients encountered through the program, and educates community stakeholders. The position supports people experiencing behavioral health crises through screening, crisis recovery planning, brief therapeutic follow-up, documentation, and coordination with team members, families, and other departments. The specialist also conducts community outreach and engagement to explain recovery and services offered at Hoyleton. Hoyleton uses the CARE (Children and Residential Experience) framework to guide its culture and practice. CARE is grounded in six principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed. All staff must complete CARE and TCI (Therapeutic Crisis Intervention) training upon hire and apply these principles in their work. TCI requires an annual written test and, if applicable to the role, a physical test every six months. The position operates in professional office, clinical, residential, and community-based environments. Travel to agency sites, client locations, and partner organizations may be required based on responsibilities. Work may involve walking, standing, sitting, and occasionally climbing stairs, bending, kneeling, or lifting materials up to 10 pounds. Minimal exposure to noise, dust, or varying indoor and outdoor temperatures may occur.

Requirements

  • Strong organizational and time management skills.
  • Excellent interpersonal and written communication skills.
  • Excellent engagement skills.
  • Willingness and ability to flex the schedule as program needs change.
  • Ability to work effectively with professionals in other organizations and disciplines and provide services with understanding and appreciation of multiculturalism.
  • Must meet DCFS/CANTS Clearance Requirements.
  • Must be at least 21 years of age.
  • Must possess and maintain a valid driver’s license and proof of automobile insurance.
  • Must have personal lived experience.
  • Must have or obtain Certified Recovery Support Specialist status within one year of hire.
  • Ability and willingness to actively participate in a fast-paced, multidisciplinary team environment.
  • Complete CARE and TCI training upon hire and apply the principles in the role.
  • Pass the TCI written test annually and, if applicable to the role, the physical test every six months.

Nice To Haves

  • Previous mobile crisis response experience.

Responsibilities

  • Use lived experience to build rapport with clients in need of behavioral health services.
  • Assist with creating crisis recovery plans.
  • Engage family members as needed to educate them about self-care and supporting loved ones.
  • Respond with team members to screen an individual’s needs and help them receive the appropriate level of care.
  • Communicate effectively within a team to meet the needs of people experiencing behavioral health crises.
  • Provide brief therapeutic interventions as follow-up support to people who have engaged with the Behavioral Health team.
  • Complete screenings, assessments, and other necessary clinical documentation.
  • Maintain compliance with COA and other regulatory agency requirements.
  • Complete documentation accurately and in a timely manner.
  • Assist individuals in participating in their mental health and/or substance abuse recovery and developing personalized action plans for their mental, emotional, physical, and social health.
  • Collaborate across departments on suicide prevention practices.
  • Conduct outreach and community engagement to educate community members about recovery and services offered at Hoyleton.
  • Complete other duties as assigned.

Benefits

  • Medical insurance with a company-funded Health Savings Account (HSA).
  • Dental and vision insurance.
  • Paid vacation, sick, and personal days.
  • 10 company holidays and one floating holiday.
  • Monthly cell phone reimbursement.
  • Six weeks of paid parental leave.
  • 403(b) retirement plan with up to 5% employer match.
  • Employer-paid life insurance.
  • Optional supplemental benefits, including voluntary life, short-term disability, long-term disability, accident, and critical illness coverage.
  • Employee Assistance Program (EAP) available to employees and household members.
  • Tuition reimbursement.
  • BenefitHub Perks Program offering employee discounts.
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