Recovery Specialist

Strala

1d•Remote

About The Position

We are seeking an experienced Recovery (Subrogation) Specialist to manage recovery opportunities across property and casualty claims. The specialist investigates liability, assesses recovery potential, develops recovery strategies, and negotiates settlements with responsible parties, insurers, and their representatives. The role requires strong investigative skills, sound claims judgment, and the ability to independently manage a portfolio from initial referral through resolution. Success in the role means identifying and pursuing recovery opportunities promptly with clear, documented strategies; preparing accurate, complete, evidence-supported demand packages; achieving recoveries through sound negotiation and cost-effective decisions; meeting deadlines and keeping files current; providing stakeholders timely updates; and collecting and reconciling payments with accurate reporting throughout the recovery lifecycle.

Requirements

At least 4 years of hands-on experience in P&C subrogation or claims recovery.
Demonstrated experience independently managing a recovery portfolio from investigation through settlement and collection.
Strong understanding of negligence, liability allocation, insurance coverage, and subrogation principles.
Proven ability to evaluate damages and negotiate disputed claims.
Excellent written communication skills, including the ability to prepare persuasive recovery demands.
Strong organization and prioritization skills, with the ability to manage competing deadlines.
Proficiency with claims management systems, spreadsheets, and remote collaboration tools.
Ability to work independently and collaborate effectively in a remote environment.
Any licenses required for the assigned responsibilities and jurisdictions.

Nice To Haves

Experience handling recoveries across multiple P&C lines, including personal or commercial auto, property, or general liability.
Experience preparing and managing intercompany arbitration submissions.
Experience coordinating litigated recoveries with external counsel.
Relevant insurance designations, such as CSRP, AIC, or CPCU.

Responsibilities

Review claims to identify and evaluate subrogation, contribution, and other recovery opportunities.
Investigate liability and assess comparative fault, causation, damages, available coverage, and collectability.
Gather and analyze supporting evidence, including claim notes, policies, photographs, incident reports, repair estimates, invoices, and expert reports.
Develop and execute recovery strategies based on the strength of the evidence, expected recovery, cost, and applicable deadlines.
Prepare clear, well-supported demand packages and respond to disputes over liability and damages.
Negotiate settlements with insurers, third parties, attorneys, and other representatives within delegated authority.
Identify and track statutes of limitation, notice requirements, and other recovery deadlines, escalating legal questions when appropriate.
Prepare files for arbitration or litigation and coordinate with counsel, experts, and recovery vendors as needed.
Partner with claims handlers to preserve evidence and recovery rights early in the claim lifecycle.
Maintain accurate documentation, recovery forecasts, and timely status updates in the claims management system.
Track settlement commitments and payments, reconcile recoveries, and ensure appropriate file closure.
Recommend improvements to referral criteria, workflows, and recovery practices.