Recovery Clerk Full Time

BJ's Wholesale Club•Salem, NH

About The Position

The Recovery Clerk provides members with prompt, courteous service and assistance; replenishes and stocks merchandise; and keeps the sales floor clean, neat, and organized. The role supports club policies, procedures, and compliance, contributes to a safe and positive environment, and works collaboratively to meet club standards and business goals. Regular, predictable, full attendance is an essential function of the job.

Requirements

  • Strong interpersonal skills.
  • Attention to detail.
  • Successful completion of required training and certification processes.
  • Regular, predictable, full attendance.

Nice To Haves

  • Familiarity with AI tools, including ChatGPT.

Responsibilities

  • Provide members with prompt and courteous service and assistance.
  • Replenish, refill, stock, and straighten merchandise, including milk, dairy, freezer, food, and non-food items.
  • Ensure merchandise signage is proper and accurate.
  • Keep the sales floor clean, neat, full, and organized.
  • Fold and organize apparel, books, and other merchandise.
  • Remove empty cardboard from the sales floor, shelves, and display cases; replenish box bins; and use the cardboard baler to dispose of cardboard.
  • Return returned and re-shop merchandise to the sales floor.
  • Maintain club policies and procedures.
  • Perform other assigned duties, including working in other departments as needed.
  • Complete required training and certification processes.
  • Deliver service excellence, address and deescalate member concerns, and escalate concerns when appropriate.
  • Work with the team to maintain daily GOLD club standards, including stocking items, executing promotional plans, maintaining visible and accurate signage, and keeping the club clean and organized.
  • Maintain regular, predictable, and full attendance.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
  • Three medical plan options.
  • Optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with company match for eligible team members aged 18 and older.
  • Employee Stock Purchase Plan with the option to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position.
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