RECORDS SUPERVISOR/EXPERT

State of Arkansas•Benton, AR

1d•$52,137 - $77,163

About The Position

The Records Supervisor/Expert oversees and manages a department’s records management system, ensuring compliance with legal and regulatory requirements. The role may supervise records professionals or serve as a senior technical expert, depending on the hiring agency’s operational needs. It includes developing and implementing records management policies and procedures and ensuring physical and electronic records are accurately organized, archived, securely maintained, and disposed of. The position oversees records staff and systems, supports timely access to records by authorized personnel, and responds to internal and external records requests in accordance with legal requirements and agency policies. The role requires expertise in records management, including physical and electronic records, and proficiency in records-management activities.

Requirements

Demonstrated proficiency in records-management activities.
Expertise in records management, including physical and electronic systems for organizing, storing, and accessing records.
Experience with records management software, document management systems, and digital archiving tools.
Ability to build relationships with other departments and external stakeholders to support effective and secure records handling.
Ability to implement and monitor records organization systems for compliance with retention schedules and legal guidelines.
Attention to detail in auditing records, tracking changes, and maintaining records-system integrity.

Responsibilities

Supervise and lead records management staff, providing guidance, training, and support.
Develop and implement records management procedures and ensure consistent, compliant practices.
Monitor staff performance, conduct performance reviews, provide feedback, and identify professional development opportunities.
Allocate tasks and help ensure deadlines and compliance standards are met.
Design and maintain a records management strategy covering policies, procedures, and systems for physical and electronic records.
Ensure records practices comply with applicable state and federal regulations, including retention schedules, privacy laws, and records access protocols.
Oversee classification, indexing, and storage of physical and digital records.
Develop and manage systems to track records and maintain their integrity, accessibility, and regulatory compliance.
Ensure authorized personnel can access records while maintaining confidentiality and security.
Respond to internal and external records requests with timely and accurate information consistent with legal requirements and agency policies.