Records Coordination Specialist
About The Position
Lifeline of Ohio is seeking a highly organized, detail-oriented Records Coordination Specialist to support its organ, eye, tissue, and birth tissue donation processes. The role obtains, manages, and distributes critical donor medical records and documentation, serving as a link between hospitals, healthcare providers, funeral homes, coroners, tissue processors, and internal teams. The position is full-time, non-exempt, benefits eligible, and based in-office, with the opportunity for hybrid flexibility in the future. The successful candidate will track multiple outstanding requests, follow up to meet established timelines, maintain accurate records, communicate effectively with partners, and protect confidential donor information. The role also supports data entry, reporting, quality initiatives, regulatory compliance, audits, process improvement, and special projects.
Requirements
- High school diploma or equivalent.
- At least one year of experience in healthcare administration, medical records, health information management, or a related healthcare support role.
- Experience navigating Electronic Medical Record (EMR) systems.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Strong organizational, time management, and communication skills.
Nice To Haves
- Experience with Epic or other major EMR platforms.
- Previous experience working with medical records, healthcare documentation, or compliance-related processes.
- Associate degree in Health Information Management, Healthcare Administration, or a related field.
Responsibilities
- Request, obtain, track, and maintain medical records and supporting documentation for organ, tissue, eye, and birth tissue donor cases.
- Coordinate the retrieval and exchange of donor-related records with hospitals, healthcare providers, funeral homes, coroners, tissue processors, and other external partners.
- Monitor outstanding requests and follow up to ensure documentation is received within established timelines.
- Organize, maintain, and distribute records in accordance with organizational policies, regulatory requirements, and partner expectations.
- Support data entry and record management activities for reporting, quality initiatives, and regulatory compliance.
- Participate in audits, process improvement projects, and compliance-related activities.
- Handle records in accordance with privacy, confidentiality, and security requirements.
- Use Electronic Medical Record (EMR) systems responsibly and in compliance with hospital and organizational policies.
- Assist with special projects and other responsibilities that support Lifeline of Ohio's mission.
Benefits
- Competitive pay.
- Affordable and comprehensive medical, dental, and vision plans.
- Flexible Spending Account (FSA), Dependent Care FSA, and Health Savings Account (HSA), with an employer contribution toward the HSA.
- Generous PTO bank available for immediate use, plus 9 holidays and 2 floating holidays of the employee's choice.
- Paid maternity, paternity, and family leave.
- Free, unlimited access for the employee and their partner to Maven, a virtual women's and family health platform.
- Company-provided term life, AD&D, short-term disability, and long-term disability insurance coverage.
- Company-paid certifications and license renewals.
- 401(k) plan with company match.
- Performance bonuses.
- Internal advancement and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
