Records Coordination Specialist

Lifeline of Ohio • Columbus, OH

5d • Onsite

About The Position

Lifeline of Ohio is seeking a highly organized, detail-oriented Records Coordination Specialist to support its organ, tissue, eye, and birth tissue donation process by obtaining, managing, and distributing donor medical records and related documentation. The position coordinates records exchange among hospitals, healthcare providers, funeral homes, coroners, tissue processors, external partners, and internal teams, helping ensure records are accurate and received on time. This is a full-time, non-exempt, benefits-eligible position based in the office, with the opportunity for hybrid flexibility in the future.

Requirements

• High school diploma or equivalent.
• At least one year of experience in healthcare administration, medical records, health information management, or a related healthcare support role.
• Experience navigating Electronic Medical Record (EMR) systems.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational, time management, and communication skills.

Nice To Haves

• Experience with Epic or other major EMR platforms.
• Previous experience working with medical records, healthcare documentation, or compliance-related processes.
• Associate degree in Health Information Management, Healthcare Administration, or a related field.

Responsibilities

• Request, obtain, track, and maintain medical records and supporting documentation for organ, tissue, eye, and birth tissue donor cases.
• Coordinate with hospitals, healthcare providers, funeral homes, coroners, tissue processors, and other external partners to retrieve and exchange donor-related records.
• Monitor outstanding requests and proactively follow up to ensure documentation is received within established timelines.
• Organize, maintain, and distribute records in accordance with organizational policies, regulatory requirements, and partner expectations.
• Support data entry and record management activities that contribute to reporting, quality initiatives, and regulatory compliance.
• Participate in audits, process improvement projects, and compliance-related activities.
• Handle donor information in accordance with privacy, confidentiality, and security requirements.
• Use Electronic Medical Record (EMR) systems responsibly and in compliance with hospital and organizational policies.
• Assist with special projects and other responsibilities that support Lifeline of Ohio's mission.

Benefits

• Competitive pay of $20–$25 per hour.
• Affordable and comprehensive medical, dental, and vision plans.
• FSA, Dependent Care FSA, and HSA available, with an employer contribution toward an HSA account.
• Generous PTO bank available for immediate use, plus 9 holidays and 2 floating holidays of your choice.
• Paid maternity, paternity, and family leave.
• Free, unlimited access for the employee and their partner to Maven, a virtual women's and family health platform.
• Company-provided term life, AD&D, short-term disability, and long-term disability insurance coverage.
• Company-paid certifications and license renewals.
• 401(k) plan with company match.
• Performance bonuses.
• Internal advancement and promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED