Records Clerk - Police

Town of NorthlakeNorthlake, TX

About The Position

Under general direction of the Office Coordinator, the incumbent performs secretarial and administrative support duties independently. Position requires regular contact with the public in situations that affect the accomplishment of the job. Contact may deal with sensitive and confidential issues and occasionally involve conflict, requiring considerable judgment and tact.

Requirements

  • Knowledge of municipal government organization and functions and Town operations.
  • Considerable knowledge of general office equipment and procedures, including filing, copier/fax, PC, posting/maintaining records, etc.
  • General office procedures; departmental organization, functions, policies and procedures; budget development and management.
  • Working knowledge of applicable federal, state, and local laws, and ordinances.
  • Knowledge of Texas Open Records Act and Texas State Library and Archives Commission or ability to learn and retain information.
  • Must be able to collaborate with administrators and support personnel, management and the public on a regular basis.
  • Must exhibit polite and professional communication via phone, email and in person.
  • Exercises sound, independent judgment within general policy guidelines.
  • Proficient on personal computer using Microsoft Office Products (i.e. Word, Excel, Power Point, database management, desktop publishing, graphics and electronic communication).
  • Ability to read, write and interpret documents such as safety rules, operating and maintenance instructions, policy/procedures manuals, legislative updates and other documents required for the position.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • All language skills must be in the English language.
  • Organization and prioritization are core elements of the administrative assistant responsibilities. You must know how to keep yourself organized and how to determine which tasks are the most important in each list.
  • Must demonstrate outstanding work ethic-reliability, dedication, discipline, productivity, cooperation, integrity, responsibility and professionalism at all times.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Arrive to work every day on time as scheduled.
  • Good oral and written communication skills, pleasant and distinct telephone voice, good verbal fluency and grammar, and a well-groomed professional appearance.
  • Strong attention to detail.
  • Ability to understand and carry out moderately complex oral and written directives; work well under pressure and stress; handle multiple tasks, prioritize and organize work assignments.
  • Ability to take initiative and make competent decisions in accordance with established procedures.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to establish and maintain effective working relationships with peers and the public.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
  • Ability to gather/collect information from individuals in a manner to accurately conduct and document data.

Responsibilities

  • Maintains the integrity of the department files.
  • Collects and processes receipts and money for copies of Police Department records, if applicable.
  • May type memorandums, logs, letters, monthly reports, and other required documents.
  • Answers telephones/ emails, greets and assists public.
  • Extracts, compiles, and distributes data from files and reports for citizens, law enforcement and governmental agencies, applying Texas Open Records Act.
  • Performs lawful record checks for law enforcement, governmental agencies and citizens.
  • Records all cash, check and credit card transactions on a daily basis.
  • Assists other divisions with redaction of videos and filing cases.
  • Assist with Bi-weekly payroll.
  • Process invoices for accounting.
  • Attend annual Public Information Act Training.
  • Collate and distribute mail.
  • Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
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