Reconciliation Specialist

MNB•Malvern, AR

About The Position

The Reconciliation Specialist maintains accurate unposted/NSF transaction processes for deposit customers in a timely manner. The role focuses on general ledger and correspondent bank reconciliations and problem-solving, with limited oversight by the Deposit Operations Team Manager. The work is highly confidential and involves skilled computer use. The position works under the general supervision and guidance of the Deposit Operations Assistant Manager. It also supports the Reconciliation Department by maintaining logs and reports and training colleagues for backup purposes. The role requires professional, collaborative conduct and participation in bank volunteer opportunities.

Requirements

High school diploma or GED.
Two years of related work experience or training in a business field such as accounting, office management, or finance, demonstrating mathematical or balancing skills.
Strong mathematical aptitude and ability to learn general ledger accounting.
Strong organizational skills and attention to detail.
Ability to manage assigned tasks independently and effectively while meeting time constraints.
Excellent oral and written communication skills.
Ability to read, understand, and comply with policy manuals, laws, regulations, internal procedures, and controls, and to exercise independent judgment, initiative, and discretion.
Trustworthiness, courtesy, tact, and diplomacy when dealing with others.
Ability to provide transportation to attend required training or meetings at designated bank locations.
Proficiency typing on a keyboard and using a 10-key calculator.
Ability to use standard office equipment, including computers and software, copiers, scanners, printers, fax machines, and multi-line telephone systems.
Proficiency with MS Office applications, including Word and Excel.
Professional appearance and manner.
Ability to regularly sit, use hands for dexterity and data entry, reach with hands and arms, and talk and hear; occasionally stand, walk, bend, stoop, or kneel.
Ability to regularly lift or move up to 10 pounds and occasionally lift or move up to 20 pounds.
Close, distance, and focus vision abilities.

Nice To Haves

One year of experience working in a bank or other financial institution.

Responsibilities

Deliver customer service in person and by phone with friendly, honest, positive, and confident behavior.
Process unposted/NSF transactions and ACH exceptions.
Assess NSF/OD charges to customers.
Process check returns from correspondent banks.
Conduct correspondent bank reconciliations.
Enter adjustments to correct improper deposit-account transactions, including entries between correspondent banks.
Reconcile teller cash and equivalent accounts.
Prepare general ledger entries and reconcile general ledger balance sheets.
Reconcile MNB deposit accounts.
Research variances and resolve reconciliation issues.
Maintain logs and reports used by the Reconciliation Department.
Train others in the Reconciliation Department for backup purposes.
Perform unclaimed property due diligence and file reports in compliance with state law.
Perform clerical duties, including data entry, faxing, scanning, and photocopying.
Protect bank operations through strict confidentiality.
Perform other related duties as assigned.
Champion the MNB mission statement and perform the role with a coachable spirit.
Support team members, collaborate on ideas that advance the organization, and participate in volunteer opportunities surrounding the bank.
Exhibit professionalism at all times.