Receptionist

Great Clips•Highlands Ranch, CO

7h•Onsite

About The Position

Join the Highlands Walk Great Clips salon as a receptionist, also known as a salon coordinator. This customer-facing role is the first point of contact for customers and provides support to stylists and salon management throughout the day. The receptionist helps create a comfortable, friendly, and professional salon experience by greeting customers, answering the phone, checking in customers, providing accurate wait times, and helping manage the flow of guests. The role also includes keeping the salon tidy in accordance with State Board requirements, such as sweeping, cleaning combs and guards, and folding towels. Training is provided on salon systems, customer service, and daily operations. No cosmetology or barber license is required, though current cosmetology and barber students are encouraged to apply. This is a weekends-only position. Saturday shifts are either 10 a.m.–4 p.m. or 10 a.m.–5 p.m.; Sunday shifts may be 11 a.m.–5 p.m. The stated pay is $15.20 per hour. The role is active and on your feet, with standing required for most of the shift. Employee medical benefits and paid time off may be available at certain locations.

Requirements

A friendly, professional approach to customer service.
Strong communication and interpersonal skills.
Ability to stay organized and manage multiple tasks.
Reliability and a positive attitude.
Comfort using basic technology and learning new systems.
A team-first mindset and willingness to support salon operations.
Preparedness to stand for the majority of the shift.
No prior salon experience is required; training is provided.
No cosmetology or barber license is required.

Nice To Haves

Current cosmetology and barber students are encouraged to apply.
Interest in exploring a future salon career and gaining salon experience while working toward licensure.

Responsibilities

Answer the phone and check in customers.
Greet customers and create a comfortable, friendly, and professional environment.
Provide accurate wait times and help manage the flow of guests.
Support stylists and salon management throughout the day.
Keep the salon tidy in accordance with State Board requirements, including sweeping, cleaning combs and guards, and folding towels.
Maintain an organized front area and support daily salon operations.

Benefits

Great, reliable hourly wage.
Flexible scheduling with dependable retail hours.
A team environment where salon staff help each other succeed.
Opportunity to create positive connections with customers and teammates while supporting salon operations.
Clear processes and training for front-desk responsibilities.
Experience working in a professional salon setting.
Opportunities to grow into other salon roles, if desired.
Innovative salon technology, including Online Check-In and the Great Clips App.
Medical benefits may be available at certain locations.
Paid time off (PTO) may be available at certain locations.