Receptionist

The Children’s Center Utah (TCCU)•West Valley, UT
•Onsite

About The Position

The Children’s Center Utah is seeking a friendly and professional Receptionist to provide front desk administrative support, office support, and clerical duties at its West Valley City office. The role supports clients, visitors, volunteers, clinicians, and other front office staff. The Receptionist also helps maintain organized and accurate medical records and assists with the electronic medical records system. The position is onsite Monday through Friday during office hours. Compensation is $17–$18 per hour, depending on experience and bilingual ability.

Requirements

  • Minimum one year of reception experience working with multi-line phones is preferred.
  • Prior experience in a medical office and with an electronic medical records system is preferred.
  • Strong computer skills in Microsoft Office and Excel.
  • Excellent customer service skills.
  • Dependable and organized, with a friendly and professional personality.
  • Basic knowledge of office machines such as copiers and printers.
  • Detail-oriented with the ability to multitask.
  • Bilingual English/Spanish communication is preferred.
  • All employees must pass an annual background check; employment is contingent on passing it.

Nice To Haves

  • Reception experience working with multi-line phones.
  • Experience working in a medical office and with an electronic medical records system.
  • Bilingual English/Spanish communication.

Responsibilities

  • Answer multi-line telephone calls.
  • Greet and check in clients, visitors, and volunteers.
  • Schedule appointments for multiple clinicians.
  • Create client records and update and verify patient information.
  • Manage the Center’s medical records information so client clinical information is organized and staff have appropriate information for clinical decision-making.
  • Prepare information for other agencies in response to requests, following agency procedures and timelines.
  • Take intake information and update records as needed.
  • Help manage the electronic medical records system.
  • Assist the Medical Records Clerk as needed.
  • Work closely with other front office staff and clinicians.
  • Open the building in the morning or secure it at night.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA) with employer contributions
  • Flexible Spending Account (FSA)
  • Paid time off
  • Paid holidays
  • Employer-paid group life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Voluntary life insurance
  • 401(k) with employer match
  • Employee Assistance Program
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