Receptionist - Bilingual

Western Dental • Chula Vista, CA

5d

About The Position

The Receptionist is the face of the dental practice and helps create a welcoming experience for patients. The role supports the daily operations of a modern Western Dental / Brident Dental practice by handling front-desk customer service, communications, appointment scheduling, patient registration, and related administrative tasks. The receptionist also helps maintain a clean, friendly waiting area and supports local marketing initiatives that promote brand awareness and new patient growth.

Requirements

• Some training or experience using multi-line phones and computers.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival and dismissal.
• Respond to patient questions and concerns according to company policies.
• Answer telephones.
• Schedule appointments and maintain the appointment book.
• Confirm appointments and follow up on no-shows and cancellations.
• Register patients on the sign-in sheet.
• Perform chart filing.
• Handle cash.
• Check voicemail daily.
• Maintain a clean and friendly waiting area for patients.
• Undertake other duties and responsibilities requested by the Office Manager or PDM.
• Support strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Perform other duties as assigned.

Benefits

• Paid Time Off (PTO) for full-time team members.
• Medical and dental insurance for full-time team members.
• Vision coverage for full-time team members.
• 401K plan for full-time team members.
• Competitive salaries.
• Professional training.
• Growth and career advancement opportunities.
• Tuition reimbursement for certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed