Receptionist

Saint Therese•Avon, OH

11h

About The Position

The Receptionist is the first point of contact at Saint Therese at St. Mary of the Woods, helping create a welcoming atmosphere for visitors and residents. The role provides directions and general information, answers questions, manages incoming calls, and supports administrative and clerical tasks across departments. The Receptionist helps maintain an organized front desk and contributes to a positive, supportive community experience for residents, families, visitors, vendors, and team members. The schedule is Fridays from 4:00 p.m. to 8:00 p.m. and every other weekend from 2:00 p.m. to 8:00 p.m., totaling 16 hours per two-week pay period. Target pay is $14.26–$18.00 per hour. Saint Therese at St. Mary of the Woods is a faith-based community focused on whole-person wellness and person-centered care. The community includes 129 independent living and assisted living residences and 50 skilled and transitional care units. Saint Therese is a nonprofit senior living organization with more than 60 years of experience serving communities in Minnesota, Michigan, and Ohio.

Requirements

At least one year of receptionist, customer service, or administrative experience in a fast-paced environment.
Experience using Microsoft Office, including Word, Outlook, and Excel.
Professional, friendly, service-focused demeanor.
Strong verbal and written communication skills.
Ability to communicate effectively with staff, residents, families, vendors, and visitors in a variety of situations.
Strong multitasking, organization, and prioritization skills.
Ability to work independently with minimal supervision.
Basic typing skills of approximately 30–35 words per minute.

Nice To Haves

Experience in healthcare, senior living, hospitality, or other customer-facing service roles.

Responsibilities

Greet visitors, residents, families, and vendors professionally and warmly as the first point of contact.
Answer and manage a multi-line phone system, directing calls to the appropriate departments or team members.
Provide directions and general information to visitors and guests.
Support administrative and clerical tasks for multiple departments as needed.
Maintain a calm, organized front desk while managing multiple priorities.
Communicate professionally and effectively with residents, families, team members, and external partners.
Provide strong customer service to support a positive community experience.

Benefits

Competitive pay with credit for experience.
Medical, dental, and vision coverage for employees working 60 or more hours per pay period.
HSA and FSA options.
Employer-paid life insurance for employees working 60 or more hours per pay period.
Paid time off.
403(b) with employer match.
Tuition discounts and scholarship.
PSLF-eligible employer.
Employee discount program.
Pet insurance.
Same Day Pay through UKG Wallet.
Career growth opportunities.