Receptionist - Lexus of Easton

Germain Automotive•Columbus, OH

About The Position

Germain Lexus of Easton is hiring a receptionist for an hourly wage of $15.00–$17.00, based on experience. The receptionist answers and routes calls, assists customers and employees, handles customer complaints diplomatically, and provides clerical support to managers. The schedule is Tuesday through Saturday, with Mondays and Sundays off; the posting also notes availability to work flexible hours, including weeknights and weekends. The role calls for professional, friendly, courteous, and efficient communication, along with a professional personal appearance. Experience with Microsoft Office is a plus. Applicants must have a valid driver’s license and be able to pass a pre-employment background check and drug screening.

Requirements

Ability to communicate customers’ interests, needs, and requests to management and sales personnel.
Professional personal appearance.
Valid driver’s license.
Ability to pass a pre-employment background check and drug screening.
Availability to work flexible hours, including weeknights and weekends.

Nice To Haves

Experience with the Microsoft Office suite.

Responsibilities

Answer phones, direct consumers to the proper department, and follow up in a timely manner.
Handle customer complaints diplomatically and refer customers to the appropriate person for resolution.
Operate the switchboard telephone system.
Communicate with callers professionally, courteously, and efficiently, aiming to minimize their time on hold.
Assist managers with clerical duties as needed.
Work with customers and employees in a friendly, professional, courteous, and efficient manner.
Learn department structures and internal procedures to assist customers efficiently.
Communicate customers’ interests, needs, and requests to management and sales personnel.