Receptionist - Lexus of Easton

Germain Automotive Partnership•Columbus, OH

21h•$15 - $17

About The Position

Germain Lexus of Easton is seeking a receptionist. The role answers and routes incoming calls, helps customers with complaints and requests, and supports managers with clerical duties. The receptionist is expected to communicate professionally and efficiently with callers, customers, and employees, and to learn department structures and internal procedures to assist customers effectively. Compensation is $15.00–$17.00 per hour, based on experience. The schedule is Tuesday through Saturday, with Mondays and Sundays off.

Requirements

Availability to work flexible hours, including weeknights and weekends.
Ability to communicate customers' interests, needs, and requests to management and sales personnel.
Professional personal appearance.
Valid driver's license.
Ability to pass a pre-employment background check and drug screening.

Nice To Haves

Experience with the Microsoft Office suite.

Responsibilities

Answer phones, direct consumers to the proper department, and follow up in a timely manner.
Handle customer complaints diplomatically and refer customers to the appropriate person for resolution.
Operate the switchboard telephone system.
Communicate with callers professionally, in a friendly and efficient manner, while minimizing time spent on hold.
Assist managers with clerical duties as needed.
Be friendly, professional, courteous, and efficient when working with customers and employees.
Learn department structures and internal procedures to assist customers efficiently.