Receptionist - Duke Animal Hospital

Mission Pet Health•Chicago, IL

35d•$18 - $23•Onsite

About The Position

Duke Animal Hospital is seeking a Receptionist to support its veterinary practice in Chicago, Illinois. The hospital provides a welcoming environment and a broad range of veterinary services, supported by an experienced medical team. The Receptionist helps ensure that clients and pets receive compassionate, well-coordinated care and that hospital operations run smoothly. The role includes managing a multi-line phone system, greeting clients, maintaining accurate medical records, scheduling appointments, processing financial transactions, and educating clients about preventive care and hospital services. The Receptionist is expected to demonstrate empathy and respect, use sound judgment in stressful situations, and work collaboratively in a fast-paced setting. This is a full-time, on-site position with a flexible schedule. The schedule requires three 12-hour shifts during the week and rotating weekend shifts. Compensation is listed as $18–$23 per hour, based on experience.

Requirements

Passion for excellent customer service and a genuine love for animals.
Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
Collaborative, team-first mindset and ability to work independently and with direction.
Flexible schedule, including three 12-hour shifts during the week and rotating weekend shifts.

Nice To Haves

Experience with veterinary software.

Responsibilities

Manage a multi-line phone system and greet clients positively.
Maintain accurate medical records and manage appointment schedules.
Handle financial transactions to support efficient hospital operations.
Educate clients about preventative care and hospital services.
Provide a calming, compassionate, and respectful presence for clients and treat pets with care.