Receptionist - Livewell Animal Hospital of Newtown Square

Mission Pet Health•Philadelphia, PA
•$18 - $21•Onsite

About The Position

The Receptionist at Livewell Animal Hospital of Newtown Square serves as the hospital’s first point of contact, greeting clients warmly and managing a multi-line phone system. The role supports smooth hospital operations by maintaining accurate medical records, scheduling appointments, and processing financial transactions. The Receptionist also helps clients understand preventative care and hospital services, while providing compassionate, empathetic support to clients and their pets. This is a full-time, on-site position. A flexible schedule that includes some weekends and holidays is required. Candidates may be invited to complete a short online assessment as part of the hiring process.

Requirements

  • Passion for excellent customer service and a genuine love for animals.
  • Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
  • Collaborative, team-first mindset and ability to work independently and with direction.
  • Flexible schedule, including some weekends and holidays.

Nice To Haves

  • Experience with veterinary software.

Responsibilities

  • Manage a multi-line phone system and greet clients with a positive, welcoming attitude.
  • Maintain accurate medical records.
  • Manage appointment schedules.
  • Handle financial transactions.
  • Educate clients about preventative care and hospital services.
  • Provide empathetic, respectful support to clients and their pets.

Benefits

  • Medical, dental, and vision insurance.
  • Employee Assistance Program (EAP).
  • 401(k) retirement options.
  • Life insurance and disability coverage.
  • Professional development opportunities.
  • Educational assistance for qualified teammates enrolling in AVMA-accredited veterinary technician programs.
  • Discounted veterinary care for employees’ pets.
  • Access to an online discount platform.
  • Free 24/7 access to doctors through Teladoc.
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