Receptionist - Duke Animal Hospital
About The Position
Duke Animal Hospital is seeking a Receptionist to support its veterinary practice in Chicago, Illinois. The hospital provides compassionate, high-quality veterinary care and is part of Mission Pet Health, a nationwide network offering resources and support to local practices. The Receptionist is a primary point of contact for clients, managing a multi-line phone system and greeting visitors with a positive, compassionate approach. The role coordinates appointments, maintains accurate medical records, and processes financial transactions to help the hospital operate smoothly. It also involves educating clients about preventative care and hospital services, and providing empathetic support in stressful situations. The position is full-time and on-site. The schedule requires three 12-hour shifts during the week and rotating weekend shifts; a flexible schedule is required. The listed hourly pay range is $18 to $23, based on experience.
Requirements
- Passion for excellent customer service and a genuine love for animals.
- Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work independently and with direction.
- Flexible schedule, including three 12-hour shifts during the week and rotating weekend shifts.
Nice To Haves
- Experience with veterinary software is preferred.
Responsibilities
- Manage a multi-line phone system and greet clients with a positive attitude.
- Maintain accurate medical records and manage appointment schedules.
- Handle financial transactions to support efficient hospital operations.
- Educate clients about preventative care and hospital services.
- Provide a calming, empathetic, and respectful presence for clients and treat pets with care.
Benefits
- Health, dental, and vision insurance.
- Employee Assistance Program (EAP).
- 401(k) retirement plan.
- Life insurance and short-term disability options.
- Educational assistance for enrollment in AVMA-accredited veterinary technician programs.
- Paid time off.
- Discounted veterinary care for employees' pets.
- Free 24/7 access to doctors through Teladoc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
