Receptionist (1) - Davis Animal Hospital
About The Position
The Receptionist serves as the first point of contact for clients at Davis Animal Hospital, helping ensure interactions reflect the hospital’s commitment to compassionate care. The role supports daily hospital operations by coordinating communication, records, appointments, and financial transactions, while helping clients understand preventative care and other hospital services. The Receptionist is expected to provide empathy and respect to clients and pets, including in stressful situations, and to work collaboratively in a fast-paced veterinary environment. The position is full-time and on-site in Pensacola, Florida. A flexible schedule that includes some weekends and holidays is required.
Requirements
- Passion for excellent customer service and a genuine love for animals.
- Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills and the ability to prioritize and multitask in a fast-paced environment.
- Collaborative, team-first mindset and ability to work independently and with direction.
- Flexible schedule, including some weekends and holidays.
- Full-time, on-site availability in Pensacola, Florida.
Nice To Haves
- Experience with veterinary software.
Responsibilities
- Manage a multi-line phone system and greet clients with a positive attitude.
- Maintain accurate medical records and manage appointment schedules.
- Handle financial transactions to support efficient hospital operations.
- Educate clients about preventative care and other hospital services.
- Provide a calming, empathetic, and respectful experience for clients and pets.
- Work collaboratively with the hospital team and contribute to smooth care coordination.
Benefits
- Medical, dental, and vision insurance.
- Employee Assistance Program (EAP).
- 401(k) retirement options.
- Life insurance and disability coverage.
- Professional development opportunities.
- Educational assistance for qualified teammates enrolling in AVMA-accredited veterinary technician programs.
- Discounted veterinary care for employees’ pets.
- Access to an online discount platform.
- Free 24/7 access to doctors through Teladoc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
