Receptionist-1
About The Position
Camping World is seeking a highly motivated, forward-thinking Receptionist to contribute to a meaningful customer experience and grow within the organization. The Receptionist serves as the first point of contact for customers, welcomes them, helps set a positive tone, checks in VIP appointments, and directs customers to the appropriate team members. The role also coordinates front desk activities, answers and routes incoming calls, tracks incoming sales calls in the CRM, and responds to questions directed to the reception desk. Other appropriate duties may be assigned. The position requires a high school education or equivalent, strong customer-facing and organizational abilities, and computer skills including MS Office. The role may involve lifting up to 25 pounds and/or moving up to 50 pounds with assistive devices. The listed pay range is $15.20–$17.84 per hour.
Requirements
- High school education or equivalent.
- Excellent interpersonal, presentation, and relationship-building skills.
- Ability to take initiative, with leadership skills and the ability to take charge of a situation.
- Personal responsibility and reliability, and a desire to work as an integral member of a team.
- Strong organizational skills and ability to multitask.
- Ability to respond effectively to and meet the needs of a diverse client base.
- Computer skills, including MS Office.
- May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
Nice To Haves
- Previous experience in a high-standard customer service environment is preferred.
Responsibilities
- Serve as the first point of contact for customers.
- Greet and welcome customers and help create a positive customer experience.
- Check in VIP appointments and direct customers to appropriate team members.
- Coordinate front desk activities, including answering and directing incoming phone calls.
- Track incoming sales calls in the CRM.
- Assist customers with questions directed to the reception desk.
- Maintain a strong work ethic and commitment to success.
- Perform other duties, functions, and responsibilities as appropriate and necessary.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Full-time associates: comprehensive benefits package including medical, dental, vision, and more
- Part-time associates: access to dental and vision coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
