Medical Receptionist 1

Allied Digestive Health • Teaneck Township, NJ

1d • $19 - $24

About The Position

The Medical Receptionist 1 is the first point of contact for patients and visitors in a healthcare setting, helping ensure a welcoming and efficient experience. The role manages patient appointments and inquiries, maintains accurate patient records, and coordinates with patients, medical staff, and administrative teams to support smooth clinical operations. It requires professionalism, confidentiality, attention to detail, and effective communication and organizational skills.

The position also handles front desk activities including patient check-in, appointment scheduling, phone inquiries, patient paperwork, payment and billing support, and maintaining an orderly reception area. Computer proficiency, including use of electronic health record (EHR) systems, supports accurate data entry and continuity of patient care.

Requirements

• High school diploma or equivalent.
• Basic knowledge of medical terminology and healthcare procedures.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong communication and interpersonal skills.
• Organizational skills to maintain accurate records and manage appointment schedules.

Nice To Haves

• Previous experience in a medical office or healthcare environment.
• Certification as a Medical Receptionist or Medical Administrative Assistant.
• Experience with insurance billing and coding processes.
• Familiarity with HIPAA regulations and patient confidentiality standards.
• Bilingual abilities, especially in Spanish or other commonly spoken languages in the community.
• Advanced proficiency in scheduling software and office productivity tools.

Responsibilities

• Greet and check in patients upon arrival, accurately verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer phone calls promptly, respond to patient inquiries, and direct calls to appropriate medical personnel.
• Maintain and update patient records while ensuring confidentiality and compliance with healthcare regulations.
• Coordinate with medical staff to manage patient flow and communicate delays or changes.
• Process patient payments, handle billing inquiries, and assist with insurance verification as needed.
• Prepare and organize patient paperwork and documentation for medical appointments.
• Keep the reception area clean, organized, and stocked with necessary forms and materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED