Receptionist (On call - Weekend and PM shifts)

Eskaton Careers•Grass Valley, CA

About The Position

The Receptionist operates the community telephone switchboard, welcomes and assists visitors, answers general questions, and directs calls and visitors to the appropriate people. The role also provides clerical and administrative support, including handling mail and messages, preparing or transferring records and reports, and coordinating conference calls and room calendars. The position is on-call for weekends and PM shifts. The Receptionist is expected to embody Eskaton’s core values, comply with corporate compliance and HIPAA requirements, maintain attendance and dress-code standards, present a professional image, and follow established safety practices. The final candidate must pass post-offer pre-employment screening, including a criminal background check, drug test, TB screen, and health screen. New hires must sign an arbitration agreement as a condition of employment.

Requirements

High school diploma or equivalent GED, including courses in typing.
Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring, and filing.
Successfully pass the required post-offer pre-employment testing, including a criminal background check, drug test, TB screen, and health screen.
Sign an arbitration agreement as a condition of employment.
Ability to perform light work, exerting up to 20 pounds of force frequently and/or a negligible amount of force constantly to move objects.

Nice To Haves

Experience as a receptionist with public contact is desirable.
Experience with personal computers and related software is preferred.
Current first aid training for staff who provide direct care to residents.

Responsibilities

Operate a multi-position telephone switchboard to relay incoming, outgoing, and internal calls and perform related communication tasks.
Greet visitors, determine their needs, and contact the appropriate person.
Answer general questions and provide information to people visiting or calling the community.
Perform clerical duties as assigned, such as transferring data between records, typing reports, and sorting and distributing mail and phone messages.
Schedule and coordinate teleconference calls.
Sort and distribute mail and other inter-office materials needed for community operations.
Schedule and coordinate room calendars.
Complete assignments accurately according to directions and perform other duties as required.
Model Eskaton’s core values by creating warmth and belonging, fostering excellence, pursuing improvement and learning, and taking ownership and initiative.
Comply with Eskaton’s Corporate Compliance Policy and HIPAA requirements.
Maintain attendance as outlined in Eskaton policy and follow the required dress code and Community Appearance Standards.
Maintain a professional image to the public and residents.
Follow established safety guidelines, use proper body mechanics and safe work practices, and wear appropriate safety gear.