On Call Receptionist

St. Paul's Senior Services•San Diego, CA

2d•$21 - $24•Onsite

About The Position

St. Paul's Senior Services is seeking a professional, friendly, and compassionate On Call Receptionist for its 24/7 senior living facility. This as-needed position has flexible scheduling, with shifts that may include 7:00 AM–3:00 PM, 3:00 PM–11:00 PM, or 11:00 PM–7:00 AM. The receptionist is responsible for reception desk functions that support the service and safety of residents and employees. The position is highly visible and plays an important role in facility safety and security. Duties must be carried out professionally, courteously, and conscientiously. Current CPR and First Aid certification are required. St. Paul's Senior Services operates senior care locations throughout San Diego County and is committed to serving the physical, spiritual, and social needs of seniors. The organization describes its culture as diverse and inclusive, with an emphasis on supporting and respecting employees' individual perspectives and backgrounds. Applicants must clear fingerprint checks through the DOJ and FBI, as well as a drug screen.

Requirements

Be at least 18 years of age.
Have good verbal and written communication skills and speak English fluently.
Interact calmly and professionally with staff, visitors, and residents in person and by telephone.
Handle emergency and stressful situations in a positive and calming manner.
Have compassion for seniors and enjoy interacting with them.
Present a neat, well-dressed, and well-groomed appearance.
Promote a positive and professional image of St. Paul's.
Use good judgment and work independently with little or no supervision.
Operate telephone systems, intercoms, and door-opening systems, and sort postal deliveries as needed.
Understand and operate facility fire panels and CCTV security systems.
Have a high school diploma or equivalent.
Have and maintain current CPR and First Aid certification.
Clear fingerprint checks through the DOJ and FBI and pass a drug screen.

Nice To Haves

Experience in a field requiring contact with the public is highly desired.

Responsibilities

Monitor security doors and gates leading into the facility and garage, and maintain building security at all times.
Receive and implement security instructions from the Facilities Manager.
Understand emergency and security alarm systems, intercom systems, and telephone systems at all St. Paul's facilities.
Attend required training on emergency alarm and communication systems.
Coordinate training for other staff on emergency alarms and communication systems when appropriate and requested.
Understand and use emergency telephone, pager, and disaster contact lists, policies, and procedures as required.
Maintain radio contact between Manor and Villa, and with CCC when CCC is open.
Understand and use radio equipment, including during power failures when telephone systems are unavailable.
Perform radio checks with other facilities and security personnel during daytime and evening periods.
Report problems to the Facilities Manager as soon as possible.
Process residents' requests for service, repairs, food trays, and emergency help.