Receptionist - On-Call/Relief

Stevens Point Auto Center•Stevens Point, WI

About The Position

Stevens Point Auto Center is seeking an on-call/relief receptionist to cover the front desk during scheduled and unscheduled employee absences, such as sickness and vacations. The receptionist will greet customers entering the showroom, answer phone calls, and handle daily office tasks. Flexible scheduling is required, including willingness to work Saturdays when needed. The role pays $20 per hour, with weekly pay.

Requirements

Ability to communicate customers’ interests, needs, and requests to management and sales personnel.
Professional personal appearance.
Valid driver’s license and satisfactory driving record.
Willingness to submit to a pre-employment background check and drug test.
Flexible scheduling and willingness to work Saturdays when needed.

Nice To Haves

Experience with the Microsoft Office suite.

Responsibilities

Greet customers as they enter the showroom.
Answer phones and direct consumers to the proper department, following up in a timely manner.
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Operate the switchboard telephone system.
Communicate with callers professionally, courteously, and efficiently, minimizing the time customers spend on hold.
Assist managers with clerical duties as needed.
Be friendly, professional, courteous, and efficient when working with customers and employees.
Learn department structures and internal procedures to assist customers efficiently.
Cover the front desk during scheduled and unscheduled absences.