Receptionist - On-Call/Relief

Stevens Point Auto Center•Stevens Point, WI

About The Position

Stevens Point Auto Center is seeking an on-call/relief receptionist to cover the front desk during scheduled and unscheduled absences, including sickness and vacations. The receptionist greets customers entering the showroom, answers phone calls, and handles daily office tasks. The role requires flexibility with scheduling and willingness to work Saturdays when needed. Wage is $20 per hour, paid weekly. Applicants must be willing to submit to a pre-employment background check and drug test, and must have a valid driver's license and satisfactory driving record. Stevens Point Auto Center is an equal opportunity employer and is committed to providing a safe, drug-free work environment.

Requirements

Ability to communicate customers’ interests, needs, and requests to management and sales personnel.
Professional personal appearance.
Valid driver's license and satisfactory driving record.
Willingness to submit to a pre-employment background check and drug test.
Flexible scheduling and willingness to work Saturdays when needed.

Nice To Haves

Experience with the Microsoft Office suite.

Responsibilities

Answer phones, direct consumers to the proper department, and follow up in a timely manner.
Handle customer complaints diplomatically and refer complaining customers to the appropriate person for resolution.
Operate the switchboard telephone system.
Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the time customers spend on hold.
Assist managers with clerical duties as needed.
Work with customers and employees in a friendly, professional, courteous, and efficient manner.
Become familiar with department structures and internal procedures to assist customers efficiently.
Greet customers as they enter the showroom and perform daily office tasks.