Receptionist

Lifespace Communities•Chicago, IL

About The Position

The Receptionist joins Lifespace Communities’ Customer Service team at Oak Trace in Downers Grove, Illinois. The role provides courteous, professional front-desk service to residents, guests, and team members, and supports communication and administrative needs across the community. The position involves welcoming and directing visitors, answering communications, handling minor sales transactions, coordinating mail and deliveries, and maintaining informational channels. No experience is required; a willingness to learn and the ability to follow written and oral instructions are needed.

Requirements

  • Ability to follow written and oral instructions.
  • Willingness to learn.
  • No experience required.

Responsibilities

  • Greet and assist residents, guests, and team members in a courteous and professional manner.
  • Ensure visitors sign in, validate the nature of their visit, and notify the resident or team member they are visiting.
  • Answer phones and other communication devices promptly and transfer messages to the appropriate party.
  • Perform minor financial transactions related to selling stamps and community food certificates, and providing faxing or photocopying.
  • Notify residents, guests, and team members of severe weather using the paging system and/or phone calls.
  • Receive mail and other deliveries and ensure they are distributed to the appropriate person or department.
  • Perform administrative tasks for the supervisor, residents, and guests as requested.
  • Maintain and update informational communication channels for residents.
  • Perform setup and close-down procedures for the receptionist/front-entry area.
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