Receptionist

SPS•Denver, CO

1d•Onsite

About The Position

The Receptionist is the first point of contact and a brand ambassador, responsible for creating a polished, high-quality guest experience and supporting a professional workplace. The role welcomes visitors, manages calls and access, supports meetings and events, and helps maintain reception and shared hospitality areas. The Receptionist is cross-trained in Mail Services, Hospitality, and Facilities Support and contributes to the smooth operation of the office. This is an on-site position in Denver, Colorado. It is described as an entry point into Corporate Operations, with opportunities to learn new skills and explore other career paths. The expected pay range is $20–$20.40 USD per hour. The position reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Requirements

High school diploma or equivalent.
1–3 years of professional experience.
Excellent English communication skills and the ability to remain calm under pressure.
Comfort using multi-line phone systems, PC/Mac environments, MS Office, scanners, copiers, and modern office technology.
Ability to walk and stand and occasionally lift up to 40 lbs.
Punctuality and reliability in working assigned hours.

Nice To Haves

Experience in reception, concierge services, high-end retail, or hospitality.

Responsibilities

Greet visitors warmly, manage the digital guest log, and ensure security protocols, including NDAs, are followed.
Route global calls and handle sensitive inquiries with discretion.
Issue badges and manage access cards to support facility security.
Cross-train in and assist with Mail Services, Hospitality, and Facilities Support.
Order catering and set up technology-enabled conference rooms for meetings and events.
Keep reception, barista, and pantry areas clean, presentable, and fully stocked.

Benefits

Paid time off: full-time employees receive a minimum of 80 hours per calendar year; amounts may increase with tenure or account assignment.
Employee and client referral bonuses are available to current employees.
Medical, dental, and vision coverage.
Health care flexible spending account (HCFSA), dependent care flexible spending account (DCFSA), and health savings account (HSA).
Commuter transit and parking pre-tax plans.
Supplemental life insurance, life insurance, short-term disability, accident insurance, critical illness insurance, and hospital indemnity.
Legal program and identity theft protection.
Pet discounts and pet insurance.
Group home and auto insurance.
Employee assistance program (EAP).
Education discounts.
401(k) with matching.
Entertainment discounts.
Career growth opportunities and learning and development.
Employee recognition programs.