Receptionist - Pecos Valley Urgent Care

Community Health Systems•Carlsbad, NM

About The Position

The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. The role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to help maintain an efficient and organized facility environment. The position requires regular and reliable attendance and compliance with all policies and standards. The position is at Pecos Valley Urgent Care. Hours of operation are Monday through Thursday, 7:00 a.m. to 5:00 p.m.

Requirements

  • 0–2 years of customer service or office administration experience required.
  • Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors.
  • Proficiency using office equipment and basic computer applications, including Microsoft Office Suite.
  • Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently.
  • Professional and courteous demeanor to create a welcoming environment.
  • Ability to maintain confidentiality and adhere to privacy standards.
  • Must be authorized to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Responsibilities

  • Greet and welcome patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
  • Answer, screen, and transfer phone calls to employees, ensuring courteous and accurate communication.
  • Respond promptly and professionally to customer inquiries, providing information or redirecting inquiries as necessary.
  • Perform general clerical duties, including filing, copying, and composing routine correspondence.
  • Maintain a clean and organized reception area.
  • Operate standard office equipment, including copiers, fax machines, and computers.
  • Manage scheduling tasks, including appointment setting and meeting coordination, as needed.
  • Monitor and maintain office supplies and notify appropriate personnel when replenishment is needed.
  • Assist with special projects and additional administrative tasks as assigned.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.

Benefits

  • Medical, dental, vision, and life insurance coverage.
  • Generous paid time off (PTO) and extended illness benefits.
  • 401(k) with company match.
  • Career development, learning opportunities, and advancement pathways.
  • Licensure and certification reimbursement for eligible roles.
  • Student loan assistance for eligible roles.
  • Employee rewards and recognition programs.
  • Optional benefits such as pet insurance, identity protection, and legal insurance.
  • Competitive pay.
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