Receptionist

RR Donnelley•San Francisco, CA

12h•$21 - $29•Onsite

About The Position

The Receptionist serves as the welcoming front-of-house contact for a busy, professional law firm with approximately 120 employees across three floors. The role focuses on providing a polished, personable, proactive, concierge-style experience for clients, visitors, and employees. The Receptionist works closely with the Senior Office Services Associate and other Office Services personnel to coordinate arrivals, meeting logistics, room setups, and visitor escorts. Daily work includes greeting and registering visitors, maintaining security logs and access cards, handling parking validations, coordinating conference room schedules, answering and routing calls on a multi-line phone system, and providing general administrative support. The role also assists with catering, keeps conference rooms and visitor areas ready for meetings and events, troubleshoots basic equipment issues, and handles sensitive or confidential documents and information. This is a fully onsite position in San Francisco's Financial District. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour unpaid lunch break. The hourly salary range is $20.53 to $28.70.

Requirements

High school diploma or equivalent.
At least two years of receptionist, switchboard, or administrative assistant experience; experience in banking, legal, or a large corporate environment is preferred.
Exceptional customer service skills and the ability to communicate effectively with callers, visitors, clients, and coworkers.
Ability and willingness to learn in-depth knowledge of the company, its business, and its employees to handle calls and greet visitors effectively.
Ability to work in a fast-paced team environment and interact effectively with people from diverse backgrounds and functions.
Professional handling of business matters.
Strong attention to detail, accuracy, and quality.
Intermediate computer skills, including Microsoft Word and Excel.
Ability to prioritize work and balance multiple projects and deadlines.
Excellent verbal and written communication skills.
Self-motivation, multitasking ability, and a positive, can-do attitude.

Nice To Haves

Reception experience in a legal, corporate, banking, or other professional services environment.
Experience in both reception and office services, which may provide additional opportunities for growth and development.

Responsibilities

Coordinate conference room and meeting reservations and ensure rooms are scheduled and prepared for internal meetings, client visits, and special events.
Answer incoming calls promptly and professionally using a multi-line phone system, and transfer calls to the appropriate individuals.
Greet clients and visitors professionally and notify employees of visitor arrivals when needed.
Register visitors in building security systems, maintain accurate visitor logs, and follow security protocols.
Provide concierge-style service to clients, staff, and guests.
Coordinate guest arrivals, meeting logistics, room setup, and visitor escorts with Office Services personnel.
Issue and maintain access cards and handle parking validations.
Assist with catering arrangements and ensure conference rooms and visitor spaces are ready for meetings and events.
Provide general administrative support and handle sensitive or confidential documents and information.
Communicate with the manager, supervisor, or client about job or deadline issues.
Meet contracted deadlines for accepting, completing, and delivering work.
Troubleshoot basic equipment problems and prioritize workflow.
Interact with clients in person, by phone, and electronically.
Follow Williams Lea and client site policies.
Use equipment and supplies cost-efficiently.
Handle additional projects as assigned.