Receptionist - Bilingual

Sonrava Health•Chino, CA
•$17 - $20

About The Position

The Receptionist is the face of the dental practice and provides a welcoming experience for patients. The role supports daily front-desk operations at a modern, fully equipped Western Dental / Brident Dental practice, including patient service, appointment coordination, telephone coverage, record handling, and cash handling. The receptionist also maintains a clean, friendly waiting area and supports local marketing initiatives that promote brand awareness and new-patient growth. Other duties may be assigned by the Office Manager or PDM.

Requirements

  • Some training or experience using multi-line phones and computers.

Responsibilities

  • Acknowledge, smile, and greet patients upon arrival and dismissal.
  • Respond to patient questions and concerns according to company policies.
  • Answer telephones.
  • Schedule appointments and maintain the appointment book.
  • Confirm appointments and follow up on no-shows and cancellations.
  • Register patients on the sign-in sheet.
  • Perform chart filing.
  • Handle cash.
  • Check voicemail daily.
  • Maintain a clean and friendly patient waiting area.
  • Undertake other duties and responsibilities requested by the Office Manager or PDM.
  • Support strategic local marketing initiatives that help drive brand awareness and new-patient growth.
  • Perform other duties as assigned.

Benefits

  • Paid Time Off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401K plan
  • Highly competitive salaries
  • Outstanding professional training
  • Exceptional growth and career advancement opportunities
  • Tuition reimbursement for certifications
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