Bilingual Receptionist

Children's Friend•Providence, RI

1d•$0 - $16•Onsite

About The Position

Children’s Friend is hiring a full-time Bilingual Receptionist to serve as a welcoming first point of contact for families, visitors, and staff. The position is based at 350 Point Street in Providence, Rhode Island, and reports to the Administrative Support Supervisor. The schedule consists of 7.5-hour shifts on Monday, Wednesday, Thursday, and Friday from 8:30 a.m. to 5:00 p.m., and Tuesday from 10:30 a.m. to 7:00 p.m. Pay is $16.00 per hour, with the potential for an additional stipend after successfully completing bilingual language testing. The receptionist supports agency programs by greeting clients, managing incoming calls, helping coordinate appointments, and maintaining a safe, organized, and welcoming reception area. The position also provides administrative and translation support, handles mail and office supplies, operates standard office equipment, and may provide cross-coverage at other Children’s Friend locations when needed. Children’s Friend describes its workplace as diverse and inclusive and says the role offers opportunities to contribute to the community and grow professionally.

Requirements

High school diploma or GED.
Bilingual ability.
Strong interpersonal and communication skills.
Professional and friendly telephone etiquette.
Ability to maintain confidentiality and professionalism.
Reliable transportation and ability to work at various agency locations if needed.

Nice To Haves

Experience in a reception, customer service, or administrative support role.
Proficiency with Microsoft Office (Word, Excel, and Outlook).
Comfort using standard office equipment and administrative systems.

Responsibilities

Welcome and assist clients and visitors, directing them to the appropriate staff member or meeting.
Answer and route incoming calls and assist with appointment coordination or cancellations.
Maintain sign-in sheets, reception logs, and activity calendars.
Follow daily opening and closing procedures for the reception area.
Sort and distribute incoming mail and prepare outgoing mail for pickup.
Provide administrative support to staff as needed.
Assist with oral and written translation of documents, forms, and communications.
Prepare and type memos, forms, flyers, and correspondence.
Operate office equipment, including copiers, fax machines, computers, and shredders.
Assist with office supply inventory and distribution.
Provide cross-coverage at other Children’s Friend locations when needed.