Bilingual Receptionist

Children's Friend • Providence, RI

13h • Onsite

About The Position

Children’s Friend is hiring full-time and part-time Bilingual Receptionists to serve as the welcoming first point of contact for families, visitors, and staff. The role supports agency programs by greeting clients, managing incoming calls, and helping maintain a safe, organized, and welcoming environment. The listed full-time schedule consists of 7.5-hour shifts: Monday, Wednesday, Thursday, and Friday from 8:30 a.m. to 5:00 p.m., and Tuesday from 10:30 a.m. to 7:00 p.m. The position is based at 350 Point Street, Providence, Rhode Island, and may require cross-coverage at other Children’s Friend locations. It reports to the Administrative Support Supervisor. Pay is $16.00 per hour, with the potential for an additional stipend upon successful completion of bilingual language testing.

Requirements

• High school diploma or GED.
• Bilingual ability.
• Strong interpersonal and communication skills.
• Professional and friendly telephone etiquette.
• Ability to maintain confidentiality and professionalism.
• Reliable transportation and ability to work at various agency locations if needed.

Nice To Haves

• Experience in a reception, customer service, or administrative support role.
• Proficiency with Microsoft Office (Word, Excel, and Outlook).
• Comfort using standard office equipment and administrative systems.

Responsibilities

• Welcome and assist clients and visitors, directing them to the appropriate staff member or meeting.
• Answer and route incoming calls and assist with appointment coordination or cancellations.
• Maintain sign-in sheets, reception logs, and activity calendars.
• Follow daily opening and closing procedures for the reception area.
• Sort and distribute incoming mail and prepare outgoing mail for pickup.
• Provide administrative support to staff as needed.
• Assist with oral and written translation of documents, forms, and communications.
• Prepare and type memos, forms, flyers, and correspondence.
• Operate office equipment, including copiers, fax machines, computers, and shredders.
• Assist with office supply inventory and distribution.
• Provide cross-coverage at other Children’s Friend locations when needed.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid life insurance
• Employer-paid disability insurance
• Flexible Spending Accounts
• 12 holidays
• Competitive vacation benefits
• Training and professional development
• Education assistance
• Student loan repayment assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED