Receptionist - Bilingual
Western Dental•Chino, CA
About The Position
The Receptionist is the face of the dental practice and helps provide a welcoming experience for patients. The role supports the day-to-day operation of a modern Western Dental / Brident Dental practice by handling patient reception, telephone inquiries, appointment scheduling, records, and cash transactions. The Receptionist also helps maintain a clean and friendly waiting area and supports local marketing initiatives that promote brand awareness and patient growth. Other duties may be assigned by the Office Manager or PDM.
Requirements
- Some training or experience using multi-line phones and computers.
Responsibilities
- Acknowledge, smile, and greet patients upon arrival and dismissal.
- Respond to patient questions and concerns according to company policies.
- Answer telephones.
- Schedule appointments and maintain the appointment book.
- Confirm appointments and follow up on no-shows and cancellations.
- Register patients on the sign-in sheet.
- File charts.
- Handle cash.
- Check voicemail daily.
- Maintain a clean and friendly waiting area for patients.
- Undertake other duties and responsibilities requested by the Office Manager or PDM.
- Support strategic local marketing initiatives that help drive brand awareness and new patient growth.
- Perform all other duties as assigned.
Benefits
- Paid Time Off (PTO) for full-time team members
- Medical and dental insurance
- Vision coverage
- 401K plan
- Competitive salaries
- Professional training
- Growth and career advancement opportunities
- Tuition reimbursement for certifications
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
