Receptionist - Rainbow City Family Medicine

Community Health Systems Professional Services Corporation•Rainbow City, AL

About The Position

The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. The role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment. This position requires 0–2 years of customer service or office administration experience. Applicants must be authorized to work in the U.S. for an employer; the position is not eligible for immigration sponsorship now or in the future.

Requirements

0–2 years of customer service or office administration experience.
Strong verbal and written communication skills.
Proficiency with office equipment and basic computer applications, including Microsoft Office Suite.
Excellent organizational and multitasking skills.
Professional and courteous demeanor.
Ability to maintain confidentiality and adhere to privacy standards.
Authorization to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Responsibilities

Greet and welcome patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
Answer, screen, and transfer phone calls to employees, ensuring courteous and accurate communication.
Respond promptly and professionally to customer inquiries, providing information or redirecting as necessary.
Perform general clerical duties, including filing, copying, and composing routine correspondence.
Maintain a clean and organized reception area.
Operate standard office equipment, such as copiers, fax machines, and computers.
Manage scheduling tasks, including appointment setting and meeting coordination, as needed.
Monitor and maintain office supplies, notifying appropriate personnel when replenishment is needed.
Assist with special projects and additional administrative tasks as assigned.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.