Medical Receptionist - Family Medicine

Trinity Health•Feasterville, PA
•Onsite

About The Position

The Medical Receptionist serves the front desk of a physician practice and represents the practice to patients and the community. The role supports patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts. The receptionist helps optimize patient satisfaction, provider time, and treatment-room utilization; records and updates financial information; records and collects patient charges; controls credit extended to patients; and files, collects, and expedites third-party claims. The role also protects the confidentiality of patients’ medical, personal, and financial information and contributes to the team as needed. This is a full-time, Monday-to-Friday day-shift position at 178 W Street Road, Feasterville-Trevose, PA 19053. The role requires a high school diploma or equivalent. Physician-office experience is preferred.

Requirements

  • High school diploma or equivalent.
  • At least one year of physician-office experience is preferred.

Nice To Haves

  • At least one year of physician-office experience.

Responsibilities

  • Greet and assist patients.
  • Schedule appointments in person or by telephone to support patient satisfaction, provider time, and treatment-room utilization.
  • Maintain patient records and accounts.
  • Record and update financial information.
  • Record and collect patient charges and control credit extended to patients.
  • File, collect, and expedite third-party claims.
  • Maintain confidentiality of medical, personal, and financial information.
  • Contribute to the team by accomplishing related tasks as needed.

Benefits

  • Medical, dental, vision, and mental health benefits available from the first day of employment.
  • Paid time off.
  • 403(b).
  • Education assistance.
  • Voluntary benefits, including pet insurance, accident insurance, and hospital indemnity insurance.
  • Flexible schedules.
  • Free onsite parking.
  • Referral Rewards Program.
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