Receptionist - Float (Travel Required)
About The Position
The Float Receptionist travels to rural clinics and locations in the Oklahoma City metro area to provide coverage for physician clinics. The role offers opportunities to learn a variety of functions while supporting different physician teams. Travel is required, with mileage reimbursement when applicable. The receptionist fills in for front-office roles as needed, including operator, scheduler, check-in, check-out, clinic receptionist, medical secretary, and medical records, following applicable policies and procedures. The position supports patients, visitors, and clinic staff through reception, registration, phone screening and routing, appointment scheduling, and upkeep of the work area and lobby.
Requirements
- High school diploma or equivalent required.
- Ability to develop and maintain department quality assurance.
- Ability to establish and maintain effective working relationships with patients, medical staff, and the public.
- Ability to maintain quality control standards.
- Ability to react calmly and effectively in emergency situations.
Nice To Haves
- One year of work experience in a medical front-office setting.
- One year of experience with a multi-line phone system.
- Knowledge of medical terminology.
Responsibilities
- Travel to clinic locations and fill in for front-office positions on an as-needed basis, including operator, scheduler, check-in, check-out, clinic receptionist, medical secretary, and medical records.
- Follow front-office policies and procedures.
- Greet patients and visitors promptly, courteously, and helpfully; screen visitors and vendors and direct them to appropriate personnel.
- Check in patients, copy both sides of insurance cards, and verify and update demographic and billing information, including existing balances.
- Assist with a multi-line telephone system, screen calls, and route them to appropriate personnel.
- Take messages about patient or pharmacy requests for prescription refills and forward them to appropriate personnel.
- Schedule physician office visits and diagnostic testing using the EPIC computer system and follow office scheduling policies and procedures.
- Keep the work area and lobby neat and orderly.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
