Receptionist

StoryPoint•Mankato, MN

1d•Onsite

About The Position

The Receptionist provides efficient and courteous service to residents and the public at StoryPoint Mankato. The role includes welcoming residents and guests, handling calls and inquiries, supporting daily resident check-in, distributing mail and packages, and assisting with administrative and accounting tasks as assigned. The receptionist is expected to work independently and professionally, follow company policies and procedures, keep the immediate supervisor informed of significant situations, and maintain a positive attitude that supports team performance and productivity. The position is part-time, with a schedule every third weekend from 9:00 a.m. to 4:00 p.m. and availability to pick up evening shifts as needed from 5:30 p.m. to 7:30 p.m. The work involves standing for long periods, communicating with others, using office equipment, reviewing documents and computer screens, and occasionally lifting or moving up to 25 pounds. Occasional travel to different locations may be required. The work environment has a moderate noise level and requires appropriate interaction with others. Pay is $14 per hour.

Requirements

High school diploma, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
Excellent Microsoft Office skills.
Ability to communicate effectively with others.
Ability to sit, stand, walk, and use hands to handle a keyboard, telephone, paper, files, and other equipment and objects.
Ability to review detailed documents and read computer screens.
Ability to occasionally lift and/or move up to 25 pounds.
Availability to work every third weekend from 9:00 a.m. to 4:00 p.m.
Availability to pick up evening shifts as needed from 5:30 p.m. to 7:30 p.m.

Responsibilities

Answer telephone calls and transfer them to the appropriate department.
Complete daily resident check-in.
Answer routine telephone inquiries.
Greet residents and guests courteously and professionally.
Provide a 1440 experience to senior residents.
Distribute applications to prospective employees.
Refer prospective residents and families to the Leasing Team.
Sort and deliver mail, internal messages, and packages to residents and staff.
Maintain knowledge of resident apartments, in-house facilities, and local information.
Reserve the private dining area for residents and guests.
Collect work orders and information for the maintenance director.
Know the emergency call system and procedures for fire, medical, and police emergencies.
Perform accountabilities promptly and efficiently in accordance with company policies and procedures.
Work independently in a professional atmosphere.
Keep the immediate supervisor promptly and fully informed of significant situations or unusual matters.
Assist with accounting duties as assigned by the Property Administrator.
Dress professionally and wear a name tag.
Maintain a positive attitude that supports team performance and productivity.