Receptionist

1a4baf7a-1837-4d5b-a378-2e0865aece76•Ramsey, MN

10h

About The Position

The Receptionist provides an excellent first impression of Campers Inn RV by maintaining a high level of hospitality, customer satisfaction, and loyalty. The role answers and directs telephone calls, greets visitors, provides company information, and keeps reception and customer lounge areas clean and supplied with refreshments. It also supports express mail handling, office supply management, and general clerical work. Other duties may be assigned by management.

Requirements

High school diploma or equivalent.
Exceptional interpersonal and telephone skills.
Effective verbal and written communication skills.
Ability to multitask in a fast-paced environment.
Professional personal presentation.
Customer-service orientation.
Information management skills.
Organizing and planning skills.
Attention to detail and reliability.
Proficiency in Microsoft Office Suite.
Knowledge of, or ability to learn, company system applications such as Systems2K and other applicable software.
Ability to bend or sit for long periods.
Ability to reach above the shoulders and lift a minimum of 50 pounds.
Ability to continuously engage in visual activities, such as using a computer and reviewing files and reports.

Nice To Haves

A minimum of one year of experience.
Experience in an RV or automotive dealership environment.

Responsibilities

Answer telephone calls and direct callers to the appropriate associate, transferring callers to an associate’s voicemail when that person is unavailable.
Greet visitors and direct them within the company.
Take and retrieve messages for personnel.
Provide callers with information such as the company address, directions, fax numbers, website, and other related information.
Keep the customer lounge and reception areas clean and ensure refreshments are available.
Coordinate pick-up and delivery of express mail services, including FedEx and UPS.
Assist with ordering, receiving, stocking, and distributing office supplies.
Perform clerical duties such as photocopying, faxing, filing, and collating, and keep customer areas clean and organized.
Perform other duties as needed by management.

Benefits

Ongoing career development opportunities, including specialized job training, certifications, and professional development.
Assistance in continuing education.
Comprehensive health and welfare plan for full-time employees working 30 or more hours per week.
Major medical insurance.
Dental insurance.
Vision insurance.
Life insurance, with basic, supplemental, spouse, and child coverage available.
Employee Assistance Program (EAP).
Paid time off.
Qualified retirement plan (401(k)) with employer match.
Fair and competitive compensation.