Receptionist

Homans Associates • Wilmington, MA

13d • Onsite

About The Position

Homans Associates is a subsidiary of Watsco, Inc., an independent HVAC/R distribution company. The company distributes Mitsubishi, Armstrong, and Bryant HVAC equipment, along with residential and commercial parts, supplies, and accessories, across locations in New England, New York, and New Jersey.

The Receptionist for the Wilmington office is the primary point of contact for calls and in-person visitors, supports online chat inquiries on homans.com, and routes requests to the appropriate teams. The role also provides administrative support, including setting up new accounts in HVAC Partners, maintaining conference and training rooms, handling mail and FedEx shipments, ordering supplies and meeting needs, assisting with Executive Team travel, and completing general office tasks. The position requires a professional and friendly demeanor, strong communication and organizational skills, attention to detail, independence, and proficiency in Microsoft Office.

This position is based at the Wilmington Branch, with a Monday–Friday schedule from 7:30 AM to 4:30 PM. Compensation is $22.00 per hour.

Requirements

• High school diploma or equivalent.
• Professional appearance and excellent communication skills.
• Attention to detail and ability to work independently.
• Exceptional organizational skills.
• Intermediate to advanced proficiency in Microsoft Office products, including Word, Excel, and Outlook.

Responsibilities

• Receive all calls and in-person visitors to the Wilmington office.
• Set up new accounts in HVAC Partners.
• Monitor and respond to online chat inquiries through homans.com, forwarding sales and technical requests to the appropriate channels.
• Maintain the Executive Conference Room and Training Rooms in Wilmington.
• Order food for meetings, training sessions, and events when necessary.
• Book travel for the Executive Team, including flights and hotels.
• Keep office and kitchen supplies stocked and respond to specific requests from the Executive Team.
• Perform general administrative duties as needed.
• Handle incoming and outgoing mail.
• Send FedEx packages as necessary.
• Order supplies for the site.
• Perform other duties as assigned.

Benefits

• Competitive compensation with growth potential.
• Career advancement opportunities and internal mobility to expand your role.
• Comprehensive benefits, including medical, dental, vision, 401(k), HSA, PTO, and EAP.
• Employer-paid Life/AD&D insurance.
• Employee Stock Purchase Plan.
• Health and Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED