Receptionist

Franciscan Ministries • Wheeling, IL

6h • $15 - $16

About The Position

The Receptionist answers telephone calls, professionally greets visitors, and assists residents with questions or needs while protecting residents’ confidentiality. The role also supports administration and helps manage visitor access, mail, and emergency notifications.

Requirements

• High school diploma or GED.
• Keen attention to detail.
• Excellent organizational and communication skills.

Nice To Haves

• One or more years of customer service or administrative/clerical experience preferred.

Responsibilities

• Answer the multi-line telephone and transfer calls and messages to the appropriate personnel.
• Monitor the emergency notification system, respond immediately, and direct help to the emergency scene.
• Assist residents, guests, and visitors with questions or concerns.
• Direct marketing appointments and walk-ins, and provide tours if necessary.
• Distribute mail and packages to residents and associates.
• Provide secretarial assistance to Administration as needed.
• Monitor and prepare visitor sign-in and sign-out logs.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED