Receptionist

The Millennium Group • Atlanta, GA

13d

About The Position

The Millennium Group (TMG), an award-winning business process outsourcing firm, is seeking a motivated, enthusiastic Receptionist to support its office services. The role provides front-desk reception and visitor assistance, switchboard coverage, office access monitoring, meeting and event coordination, employee service-request support, supply management, and mail and parcel handling.

Requirements

• 1–3 years of receptionist experience in a corporate environment.
• Ability to make on-the-spot decisions focused on client service.
• Resourcefulness and perseverance.
• Comfort communicating across all levels of the business.
• Basic Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint.
• Ability to communicate articulately and positively and professionally with callers and visitors.
• Strong organizational, time-management, and customer-service skills.

Responsibilities

• Welcome visitors at the front desk, direct and announce them appropriately, and use the visitor management system.
• Operate a multi-line switchboard, identify callers’ needs, and connect them with the appropriate contacts.
• Regularly update the incoming call flow guide.
• Monitor reception-area access for office security and issue visitor badges.
• Assist with conference-room scheduling and maintain facility-related spreadsheets or documents, including information on upcoming meetings and space utilization.
• Support meetings and events by coordinating room setup, space configuration, and catering arrangements.
• Respond to employee service requests through internal ticketing systems.
• Manage and restock facility-related supplies as needed.
• Receive, sort, deliver, and scan incoming mail and parcels as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed